
Arabic Bilingual CSR
4 days ago
Job Summary:
We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for assisting customers with inquiries, providing product information, resolving issues, and ensuring overall customer satisfaction.
Responsibilities:
- Serve as the primary point of contact for Arabic-speaking customers, addressing their inquiries and resolving any issues effectively and efficiently.
Communicate with customers via various channels, including phone, email, and live chat, in both Arabic and English languages.
- Provide accurate and up-to-date information about products, services, promotions, and company policies to customers.
- Handle customer complaints and escalate complex issues to the appropriate departments while ensuring timely resolution.
- Process customer orders, returns, and exchanges in accordance with established procedures.
- Maintain accurate and detailed records of customer interactions, transactions, and inquiries in the CRM system.
- Collaborate with cross-functional teams, including Sales, Technical Support, and Logistics, to resolve customer issues and meet customer needs.
- Identify opportunities for upselling and cross-selling products and services to enhance customer satisfaction and achieve sales targets.
- Stay up-to-date with product knowledge, industry trends, and customer service best practices to provide accurate and relevant information to customers.
- Continuously strive to improve customer service skills and techniques through ongoing training and professional development.
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Arabic Bilingual CSR
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Arabic Bilingual CSR
2 weeks ago
Cebu City, Philippines Officepartners360 Full timeJob Summary: We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...
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Arabic Bilingual CSR
2 weeks ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeJob Summary: We are seeking a skilled and customer-oriented Arabic Bilingual Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent communication skills in both Arabic and English, combined with a strong passion for delivering exceptional customer service. As an Arabic Bilingual CSR, you will be responsible for...
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CSR - Arabic and English - Cebu City
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Cebu, Philippines TASQ Staffing Solutions Full timeTASQ is seeking agents for an on-site customer service representative position in Cebu City, where proficiency in both Arabic and English is required. The recruitment process starts with a phone prescreen and an online IQ test, followed by two in-person interviews held onsite during late afternoon or evening hours. TASQ is hiring immediately for this role,...
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Cebu City, Philippines TASQ Staffing Solutions Full timeTASQ is looking for on-site customer service agents in Cebu City who are fluent in both Arabic and English. The hiring process begins with a phone screening and an online IQ assessment, followed by two in-person interviews scheduled in the late afternoon or evening on-site. This position is available immediately and involves handling customer inquiries and...
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