Med Allied Training Manager

3 weeks ago

Makati, Philippines Optum Full time

Overview

Optum Makati, National Capital Region, Philippines

Med Allied Training Manager

Direct message the job poster from Optum

Responsibilities
  • Establishes training strategies and approaches
  • Demonstrates knowledge of the business environment and business requirements
  • Collaborates with internal/external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers, Vital Signs)
  • Manages the assessment of performance gaps to drive identification of the business need
  • Identifies the root cause of performance gaps and the role of training in addressing them, if any
  • Identifies non-training solutions to address business needs/performance gaps, where appropriate (e.g., organization design, leadership development, change management, team dynamics)
  • Evaluates learner readiness to tailor planning of training solutions
  • Translates business needs into training/development needs
  • Identifies/selects appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption
  • Leverages all relevant training/development approaches (e.g., learning from experience, learning from others, learning from education)
  • Identifying and maintaining training best practices and trends
  • Identifies current and emerging trends in the training industry (e.g., using Corporate Leadership Council, gOEbase, ASTD, SHRM, eLearning Guild, ISPI)
  • Maintains knowledge of current and planned technology capabilities in the business
  • Maintains awareness of a variety of training delivery modes (Instructor-Led, Computer-Based, blended, webinar)
  • Maintains knowledge of new/emerging learning techniques/technologies (e.g., video conferencing, video streaming, social media, mobile, gaming)
  • Contributes ideas to influence the adoption of technology solutions that enhance training outcomes in the business
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives
Qualifications
  • Registered Nurse or Med Allied Professional
  • 5+ years of experience in Training / Facilitation
  • 2+ years of supervisory experience - BPO healthcare account preferred
Good to have
  • Coding Certification
Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Training
  • Industries: Hospitals and Health Care
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