Senior Research Analyst

4 weeks ago

Pasay, Philippines Infinit-O Full time

Infinit-O, Pasay, National Capital Region, Philippines

Overview

Senior Research Analyst role at Infinit-O , Pasay, National Capital Region, Philippines.

Responsibilities
  • Collect and interpret data to support various operational areas.
  • Utilize research and analytical techniques to improve decision-making processes.
  • Create clear visual representations and insights for company data.
  • Collaborate with different teams to establish and monitor performance metrics.
  • Manage research curation requests from internal customers through a ticketing system, ensuring timely and quality updates on status.
  • Conduct basic to complex research tasks from approved sources and curate data using internal tools, ensuring timely completion and quality updates.
  • Attend and participate in mandatory and internal training sessions and team meetings, completing training assessments as required.
  • Communicate with other internal teams and escalate issues to immediate supervisor or senior research analyst for timely and quality completion of daily tasks.
  • Conduct testing for new tools and process changes as required by immediate superior.
  • Protect client-supplied and internally generated information from unauthorized access, disclosure, modification, destruction, or interference.
  • Quality & Information Security Management: Adhere to and implement Infinit-O’s quality and information security policies and carry out its processes and procedures accordingly.
  • Carry out tasks as assigned and are aligned with particular processes or activity related to information security.
Requirements
  • Degree in IT, Computer Science, or a related field.
  • Strong statistical and analytical skills.
  • Experience in data collection, analysis, and interpretation.
  • Proficiency with spreadsheet software and data visualization tools.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and strong organizational skills.
Qualifications
  • Internal hire: At least 1 year of relevant work experience in the Research Analyst Role.
  • External hire: At least 2 years of relevant work experience in Data Research or related field.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
Industries
  • Outsourcing and Offshoring Consulting
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