Administrator (Immigration Services)

2 weeks ago

Manila, Philippines BruntWork Full time

We are a leading Australian immigration services company dedicated to helping individuals and families achieve their goals of moving and settling abroad. We pride ourselves on our deep expertise and commitment to ethical, transparent, and compliant practices.

We are seeking a Full-Time Administrator with relevant experience in the immigration sector to join our team. This is a critical support role responsible for managing day-to-day operational tasks and providing essential administrative assistance across our sales and compliance functions. The ideal candidate is an organized, proactive, and detail-oriented individual who thrives in a fast-paced environment and can effectively support multiple teams.

The Role

Key responsibilities include:

  • Operational Support: Manage daily administrative tasks, including data entry, file organization, scheduling, and general office management.
  • Sales Team Assistance: Provide administrative support to the sales team by preparing client documents, managing communication logs, and tracking client inquiries to ensure a smooth and efficient process.
  • Compliance Support: Assist the Compliance Officer with the preparation and review of client files, ensuring all documentation is accurate, complete, and properly formatted according to regulatory requirements.
  • Client Communication: Serve as a point of contact for clients, handling inquiries and providing timely updates on their applications in a professional and confidential manner.
  • Documentation Management: Maintain and update client records in our database, ensuring all information is current and easily accessible to relevant team members.
  • Inter-Departmental Coordination: Facilitate effective communication and information flow between the sales, compliance, and management teams.

Requirements

  • Proven professional experience in an administrative or support role, preferably within the immigration, legal, or financial services sector.
  • High proficiency in office software, including Microsoft Office Suite (Word, Excel, Outlook).
  • Exceptional organizational skills with a strong ability to multitask and prioritize effectively.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and a high level of accuracy in all tasks.
  • Ability to handle confidential information with discretion.
  • A proactive and adaptable approach to work, with the ability to take initiative.
  • HMO Coverage for eligible locations
  • Immediate hiring

We are an equal opportunities employer and welcome applications from all qualified candidates.

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