Immigration Law Firm Receptionist

4 days ago

Manila, National Capital Region, Philippines BruntWork Full time ₱250,000 - ₱450,000 per year

This is a remote position.

Schedule:  Monday to Friday — 9:00 AM to 4:00 PM PDT (1-hour unpaid lunch break)
Client Timezone: Vancouver, CA (PDT)
Total Weekly Hours: 30–35 hours

Join our client's team as an Immigration Law Firm Receptionist and play a key role in supporting clients through their legal journey. We're looking for a professional with excellent English communication skills, proficiency in Microsoft Office and Adobe Acrobat, and experience handling invoicing via Stripe or Wave. If you're detail-oriented, proactive, and thrive in a remote setting, apply today and help deliver exceptional service and support in a fast-paced legal environment

Responsibilities

  • Call Handling: Manage incoming calls, document messages, and direct inquiries accurately.

  • Meeting Scheduling: Schedule consultations via Microsoft Teams and Outlook Calendar.

  • Data Entry: Accurately input client information into online portals and maintain organized records.

  • Email Management: Monitor and respond to emails promptly and professionally.

  • Client Communication: Provide updates on case progress, confirm or reschedule meetings, and send reminders.

  • Case Management Support: Assist with legal submissions, track deadlines, organize documents, and maintain case files.

  • Government Correspondence: Communicate with Canadian immigration authorities to support client files.

  • Contract Drafting: Prepare client service agreements using firm templates, ensuring accuracy and compliance.

  • Invoicing & Payment Tracking: Issue invoices, monitor payments, and manage recurring invoices (experience with Stripe and Wave Accounting required).

  • Confidentiality: Maintain strict confidentiality and comply with data protection regulations.

Requirements

  • Excellent English communication skills (written and verbal)

  • Proficiency with Microsoft Word, Outlook, Excel, Planner, and Teams

  • Experience with Stripe or Wave Accounting for invoicing and recurring payments

  • Skilled in Adobe Acrobat (e-signatures, document editing, file organization)

  • Professional, proactive, and composed when interacting with clients and legal staff

  • Strong attention to detail and commitment to confidentiality

  • Prior experience as a virtual assistant, legal assistant, or office administrator required

  • Legal office experience preferred but not mandatory

Technical Requirements (Laptop/Desktop)

  • Windows: Intel i3 (6th Gen) or Ryzen 5 (3rd Gen), Windows 10+

  • Mac: Catalina OS or newer

  • RAM: 8GB+

  • Internet: Minimum 25 Mbps stable connection

Note: This role does not involve customer support or emotional counseling. The ideal candidate will focus on providing clear, factual information and efficient administrative support.

Independent Contractor Perks

  • HMO coverage available for eligible locations

  • Permanent work-from-home arrangement

  • Immediate hiring

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