Arabic Team Leader

6 days ago

Pasig, Philippines J-K Network Services Full time

A leading BPO Company specializing in providing customized outsourcing solutions for high growth and disruptive companies. Position: Arabic Trilingual Team Leader Industry: BPO Company Location: Ortigas, Pasig City Salary: Php 95,000 Monthly Work Schedule: Shifting Schedule Work Setup: Work onsite Benefits: Visa Processing for Foreigners Government Mandated Benefits 13th Month Pay HMO Night differential Pay Paid Leaves and Sick leaves Life Insurance Incentives Job Requirements: Arabic National that currently residing in the Philippines that can speak English and Tagalog Filipino proficient in both Arabic and English (oral and written) Open to graduates and undergraduates Has a work experience as a Team Leader for 1 years Having a work experience in Travel Account is an advantage Willing to work in Ortigas Pasig City Can start as soon as possible Job Responsibilities: Manage a team of customer service representatives to ensure performances, quality and client satisfaction are met. Coordinate with Recruitment, and IT, and liaise with the HR Team. Conduct training sessions for new hires and existing team members to enhance their skills and knowledge of processes and tools. Ensure that the team consistently meets quality standards and company policies. Implement strategies and maintain service quality to meet customer satisfaction. Recruitment Process: (Virtual Interview only) Initial Interview Language Assessment Final Interview with the Hiring Manager Job Offer #J-18808-Ljbffr

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