Senior Retail Amassador

5 days ago

Makati, Philippines LoveBonito Singapore Pte Ltd Full time

You should have / be:

  • A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience
  • Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
  • A strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either
  • A leader with a proven record of training, coaching, and developing a team of co-workers
  • A performance-driven professional that drives sales and achieves results for the business through training initiatives
  • A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team
  • An insightful problem solver who proactively innovates to improve systems and operations

Main Responsibilities:

  • Under the supervision of the Store Manager and Supervisor, support in day-to-day leadership and key areas of store operations
  • Oversee daily and weekly deliverables such as the store checklist and inventory checklists
  • Work with the store manager to lead store sales performance and customer service excellence
  • Coach staff members in providing the best guest experience and play a hands-on role on the sales floor
  • Implement measures to avoid stock damages, theft, and wastage
  • Train new staff members
  • Provide a seamless shopping experience and ensure that all merchandise is available in all colours, sizes, and quantities on the floor
  • Receive and process new stock, replenishments, returns, damages, and transfers, as well as support all stock-take exercises
  • Perform cashiering duties using the POS system to process payments and close accounts for the closing shift
  • Proactively acquire knowledge regarding company general information, fashion news, new product information, customer feedback, and staff communication
  • Promote first-class service excellence & customer experience at all times
  • Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs
  • Support in overseeing daily deliverables such as store checklist and inventory checklist

Minimum Requirements:

  • Minimum 1 year's experience in a retail leadership role, or equivalent
  • Completion of college education and a good working knowledge of MS Office will be a plus
  • Ability to work various shifts and able to work 5 days a week (including weekends and public holidays)

Compensation and Benefits:

  • Up to 1,100 Pesos per day of basic salary
  • Attractive monthly commissions
  • Staff Discounts
  • Allowances provided
  • Full corporate insurance
  • Employee-led recognition platform via Praisepal
  • Fully stocked pantry
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