Operations Supervisor

.**Accountabilities:****Strategic Partnership with Various Stakeholders*** Ensure a proactive and consultative relationship with all business units supported* Monitor shows and constantly partner with stakeholders in terms of activities team will support* Continuously explore opportunities to partner with and support the stakeholders while ensuring continuous growth and upskilling of self and team members **Employee Management*** Ensure new employees are oriented to the organization, its policies, facilities, etc* Facilitate Employee growth, training and progress through various means* Develop and implement PIP if performance is not adequate* Lead regular teambuilding activities including strategic planning, RE Cares, etc.* Approve and monitor daily team attendance through HR Teamware* Attrition – maintain annualized negative attrition at or below 10%* Regularly review the needs of employees* Help, discuss, evaluate and resolve personal and work issues among team members* Inform and monitor employees during times of crisis or disaster to assess situation* Inform the manager of the current situation of team members and recommend solution **Reporting*** Submit regular operation performance status reports to local RX leadership and stakeholders* Produce monthly performance update and other relevant reports to BU stakeholder **Operational Improvement*** Stakeholder Management – conduct regular operations review and execute action items agreed with the business unit* Manage multiple projects simultaneously, proactively reprioritizing when necessary as determined by competitive issues.* Receive, review and monitor and manage workload and assignments of the team* Manage stakeholder expectations regarding deadlines, quality and efficiency* Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions* Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations* Operations Standard – support compliance with established processes **Hard/Technical, Soft Skills and Complimentary Skills:*** Strong knowledge in Microsoft Word, Excel and PowerPoint* Strong analytical, quantitative and deductive reasoning skills* People and Performance Management experience is required* Experience in events and events management a plus* Strong written and verbal communication, problem solving, project management, delegation, and mentoring skills* Strong sense of ownership relating to tasks and responsibilities* Ability to work under pressure* Deadline-driven and attention to detail* Organized and very systematic in handling tasks at hand* Very proactive in stakeholder management, project ownership, team coordination, and team engagement* Very decisive and results oriented* Project and time management skills demonstrated by the ability to manage a number of projects at the same time* Strong commitment to performance and team success**Qualifications/Requirements:*** Bachelor's/College Degree in marketing, business management or other related fields* Must have at least 5 years’ of working experience in the similar capacity* Applicants must be willing to work in flexible/rotating schedule depending on business needs We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact .**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.#J-18808-Ljbffr