Account Executive

About Us At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top‑quality customized products that not only exceed expectations but also provide a seamless and awe‑inspiring experience via our exceptional team and AI‑integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Our headquarters are in Los Angeles, California, but we are a truly global company with team‑members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent. All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection The Role We’re currently looking for an Account Executive who will be responsible for growing our existing business and working closely with our customers. Our ideal candidate has worked in an account management role, preferably in a startup or fast‑paced environment, and enjoys the challenge of dealing with different customers with complex needs. Your job will also be to close key account deals set up for you by our BDRs and Creative Specialists (and source deals yourself where needed) by identifying pain points that e‑commerce brands may have in their supply chain and selling to those points. We have started a SaaS platform, where customers get access to an Account Executive like yourself, our design team, and our vast factory network to manufacture the highest quality custom products imaginable. What You’ll Do Close and manage e‑commerce companies on our SaaS platform Understand your customers’ needs and represent their interests to our factories Organize and manage a production schedule for your key accounts Identify upsell, cross‑sell, and renewal opportunities and communicate with the sales team regularly Stay on top of accounts, ensuring they receive services within their budget and that meet their needs Meet regularly with other team members to discuss progress and find new ways to improve business Generate progress reports for customers and senior leaders within the organization Develop a strategic and targeted approach to attain and exceed annual sales quota and net retention targets Update your Hubspot pipeline religiously Maintain less than 5% customer churn What We’re Looking For 3+ years of Sales and Account Management experience, preferably in a startup environment 2+ years working with a CRM like Hubspot, Salesforce, Pipedrive, etc. Experience with prospecting is a huge plus Experience in the e‑commerce industry or FMCG space Demonstrated success in implementing sales strategies and exceeding objectives An interest in developing and selling sophisticated business solutions at the C‑Suite level Excellent communication and presentation skills (English C2) Ability to effectively persuade internal and external decision‑makers and achieve desired outcomes Strong time management, organization and prioritization skills Remote‑ready: owns a desktop/laptop with at least 8GB of RAM, noise‑canceling headset, and a stable internet connection with at least 20 Mbps speed, with a quiet space to take calls Company Values Intellectually curious – a natural disposition to ask questions, challenge the status quo, and a desire to get to the bottom of things if they see something not quite right Self‑motivated with a meaningful reason to deliver excellence Good communication skills that enhance collaboration, minimize misunderstandings, and are appropriate for a remote team Radical candor – coachable, accepting of constructive negative feedback and willing to provide constructive feedback where applicable Operates with a level of urgency – values immediate action where prudent, enabling quick decision‑making, swift problem‑solving, and seizing opportunities in a dynamic business environment Natural customer centricity – always starts analysis with the customer’s perspective, biasing towards talking to the customer to understand them Results‑driven – focuses on achieving and exceeding measurable objectives Hiring Process Submit an application. IMPORTANT: Please submit your resume/CV in English Initial Chat with Global Recruiter Hiring Manager Interview Assessment/Case Study – if applicable Final Interview We know that the hiring process may vary depending on the role. Regardless of the result, we always inform candidates via email. At THE/STUDIO, we know that our company’s strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive, and equitable workplace free from discrimination, harassment, and retaliation. #J-18808-Ljbffr