Coordinator

3 weeks ago

Valenzuela, Philippines AsiaNow Enterprises Inc. Full time

Use reasonable care and skill as Coordinator/Person In Charge (PIC) of riders, drivers, and other independent contractors in connection with the coordination and delivery services to make sure that the parcels and packages are successfully and completely delivered to each customer within the reasonable time standard in the industry.

Provide the tools, materials, and equipment as Coordinator/Person In Charge (PIC) in carrying out the coordination and delivery services.

Ensure the proper coordination/management of riders, drivers, and other independent contractors and the accomplishment and completion of the subject delivery service.

Ensure to perform the following:

  • Sources and recruits individuals who are interested to become riders, drivers, and other independent contractors engaged in the delivery of parcels of Client. Stick to a schedule and be time-bound on the job;
  • Conducts orientation riders, drivers, and other independent contractors for the structure of the company;
  • Submits report of actual deployment and newly hired;
  • Provides assistance for newly deployed riders;
  • Cascades instructions/information given by Asian Now’s Head of Operations to riders, drivers, sorters;
  • Guides the riders, drivers, and other independent contractors in the performance of their contracts with Asia-Now;
  • Monitors attendance and day-to-day activities of riders, drivers, and other independent contractors, including loading and dispatching of parcels, delivery of parcels to Client’s customers, remittance of cash, and return of undelivered parcels to Client Hub;
  • Consolidates concerns, issues and complaints received from client, riders, drivers, sorters and other independent contractors and coordinates with different departments of Asia Now; and Client-Hub Lead, Team Lead, Coordinator and Admins;
  • Assists and coordinates required help relating to accident and life insurance;
  • Tracks riders with unremitted cash collections and assists on filing of case and report;
  • Makes recommendation to Asia-Now in disciplinary cases;
  • Provides assistance to client’s needs.
  • Graduate of any 4-year course
  • At least 1–2 years of experience in recruitment, field coordination, or manpower handling
  • Experience in a manpower or staffing agency is an advantage
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Proficient in MS Office (Excel, Word, PowerPoint)
  • Can manage workers’ concerns and escalate issues when necessary
  • Familiarity with timekeeping, attendance monitoring, and basic payroll coordination is a plus
  • Strong sense of responsibility and initiative
  • Trustworthy and detail-oriented
  • Can work independently and as part of a team
  • Willing to work flexible hours or on-call when required
  • With own laptop and mobile phone
  • With motorcycle and valid driver’s license
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