INCIDENT MANAGER, INCIDENT AND RECOVERY DEPARTMENT

Metrobank Taguig, National Capital Region, Philippines Job Summary The Incident Manager (IMO) reports to the Head of the ESS-ITG-SMO-OD-IRD. Serves as the point of contact for all incidents of unplanned downtime/disruption of critical systems/applications of the Bank. Collaborates with all the support unit’s representatives on resolving incidents affecting...

Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

About the Role We are seeking a highly skilled Incident Manager with a strong background in data analytics to oversee and drive efficient incident management processes across the organization. This role requires a proactive leader who can manage high-priority incidents, perform data-driven root cause analyses, and deliver insights to improve operational...

HCLTech Taguig, National Capital Region, Philippines Responsibilities Lead and coordinate the end-to-end incident management process, ensuring timely resolution of critical and major incidents. Serve as the primary point of escalation for high-impact incidents, ensuring communication and alignment across stakeholders. Perform trend analysis and data‑driven...

Role:Incident Manager – Data Analytics FocusWork Set-Up:100% onsite set-up in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting ScheduleAbout the RoleWe are seeking a highly skilled Incident Manager with a strong background in data analytics to oversee and drive efficient incident management processes across the organization. This role...

Job Summary:The Incident Manager is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from EPS CONSULTANT Responsibilities Provide Tier 2 incident response services to the global organization on behalf of the Information Security Team Receive, process, and resolve tickets per defined SLA's Analyze information garnered from monitoring systems,...

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Overview Join to apply for the Incident Response Analyst role at HR TechX Corp. To provide detection, containment, and analysis of security events to protect the confidentiality, integrity, and availability of information systems per the firm's business objectives, regulatory requirements, and strategic goals. Responsibilities Provide detection, containment,...

Position: Incident Response AnalystWork Setup: Hybrid – 8x RTO per monthWork Location: BGC, TaguigSchedule: Rotating shifts (changes every 2 months)APAC: 6:00 AM – 3:00 PMEMEA: 2:00 PM – 11:00 PMWHEM: 10:00 PM – 7:00 AM (next day)Sunday–Thursday or Monday–FridayNote: Must be amenable to render overtime, work on weekends and Philippine holidays...