Service Desk Specialist
5 days ago
Dynata Cebu, Central Visayas, Philippines
OverviewJoin to apply for the Service Desk Specialist role at Dynata .
Location: Cebu, Central Visayas, Philippines
Responsibilities- Resolve computer, networking, printing, hardware and software related issues through in-depth troubleshooting and technical assistance. Log and track requests using Service Desk software in order to maintain history and related problem documentation. Handle problem recognition, research, isolation, resolution and follow-up, and refer more complex problems to technical staff while maintaining ownership of the issue.
- Create and delete user accounts, enforce security and compliance rules to employees and nonemployees regarding passwords and access to computer systems.
- Provide installation support including training and education of end users on basic tool set including telephones, laptops, video conferencing, and conference rooms/bridges etc.
- Install, document, take inventory, maintain, and troubleshoot all information technology assets.
- Has consistently met SLAs YOY.
- Experience: 1-3 years of experience.
- Knowledge & Skill: Good knowledge of all frontline systems employees use and have the ability to support.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Market Research
-
IT Service Desk Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time ₱400,000 - ₱500,000 per yearLOCATION: FLB Corporate Center, Cebu Business ParkWORK TYPE: Full-time role WORK ARRANGEMENT: OnsiteSHIFT: Monday – Friday 10:00 PM – 7:00 AMPAY RANGE: Php 40,000 – Php 50,000About BSA SolutionsCome be a part of a "Great Place to Work" at BSA Solutions Inc., where we're not just offering jobs- we're building careers. With offices in both the...
-
IT Service Desk Specialist
5 days ago
Cebu City, Philippines BSA Solutions Inc. Full timeOverview LOCATION: FLB Corporate Center, Cebu Business Park WORK TYPE: Full-time role WORK ARRANGEMENT: Onsite SHIFT: Monday – Friday 10:00 PM – 7:00 AM PAY RANGE: Php 40,000 – Php 50,000 About BSA Solutions Come be a part of a "Great Place to Work" at BSA Solutions Inc., where we\'re not just offering jobs- we\'re building careers. With offices...
-
IT Service Desk Supervisor
5 days ago
Cebu City, Philippines Staff4Me Full timeOverview Staff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively. You will mentor and train team members, enhance service delivery, and...
-
IT Service Desk Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeOverviewStaff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively. You will mentor and train team members, enhance service delivery, and continually...
-
Quezon City, Philippines Cover Desk Full timeLead Generation Specialist and Executive Assistant Cover Desk Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Lead Generation Specialist and Executive Assistant role at Cover Desk Lead Generation Specialist and Executive Assistant Cover Desk Quezon City, National Capital Region, Philippines 2...
-
Service Desk Cebu
2 weeks ago
Cebu City, Central Visayas, Philippines Accent Micro Technologies, Inc. Full time $70,000 - $120,000 per yearPosition Overview:We are seeking a Technical Support Specialist with a strong background in PC/Laptop troubleshooting and mid-range application monitoring. The ideal candidate will provide on-site technical assistance, perform proactive problem solving, and deliver high-quality support services to end users in a dynamic IT environment. This role requires a...
-
IT Service Desk Specialist 2
2 weeks ago
Cebu City, Central Visayas, Philippines Dexcom Full time $70,000 - $120,000 per yearMeet the team:The DEXCOM Service Desk is an in-house IT helpdesk team established last 2019 and provides IT services to all Dexcom employees on their IT support needs globally. Responsible for screening, assessment and diagnosing internal IT inquiries and work IT requests as they relate to maintenance of computers and related Production Enterprise...
-
Service Desk Expert
1 week ago
Cebu City, Central Visayas, Philippines beBeeCustomerCentric Full time $45,000 - $75,000Job SummaryProvide exceptional end-user service desk support via phone, email, and chat to deliver high-quality customer experiences.Manage incidents and requests within a ticketing system, perform daily follow-ups with end users, and resolve username and password problems.Offer multifactor authentication, single sign-on, and VPN support, as well as remote...
-
Help Desk Support Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeTechnical Full time ₱600,000 - ₱1,200,000We are seeking a talented IT professional to join our team as an Entry Level Service Desk Specialist. As part of this role, you will be responsible for providing technical assistance and support to employees and non-employees regarding computer, networking, printing, hardware, and software related issues.Key Responsibilities:
-
Front Desk Specialist
1 week ago
Davao City, Davao, Philippines beBeeCustomerService Full time ₱7,000 - ₱8,000Front Desk Specialist PositionWe are seeking a highly skilled and courteous professional to fill the role of Front Desk Specialist. This position offers an exceptional opportunity to provide outstanding customer service and contribute to a smooth practice environment.
