
Service Desk Expert
1 day ago
Provide exceptional end-user service desk support via phone, email, and chat to deliver high-quality customer experiences.
Manage incidents and requests within a ticketing system, perform daily follow-ups with end users, and resolve username and password problems.
Offer multifactor authentication, single sign-on, and VPN support, as well as remote hardware assistance for various devices.
Work in a fast-paced environment requiring strong technical troubleshooting and customer service skills, along with excellent verbal and written communication skills.
This is an exciting opportunity to develop your skillset and contribute to a proven team culture with opportunities for growth.
- Key Responsibilities:
- Provide timely and effective service desk support to meet customer needs.
- Manage tickets efficiently to ensure prompt resolution of incidents and requests.
- Collaborate with internal teams to deliver comprehensive support services.
- Develop and maintain expertise in technical systems and software to provide informed support.
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Service Desk Lead
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Service Desk Administrator
1 week ago
Cebu City, Central Visayas, Philippines Agileit IT consultancy Full time $40,000 - $60,000 per yearIntroduction We are looking for dedicated and skilled Service Desk Administrators to provide technical support and ensure smooth operations for our MSP clients. The ideal candidates will be responsible for ticket resolution, client support, and assisting in the maintenance of our service desk systems.Key ResponsibilitiesProvide first and second-level support...
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IT Service Desk Supervisor
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Cebu City, Central Visayas, Philippines Staff4Me Full timeOverviewStaff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively. You will mentor and train team members, enhance service delivery, and continually...
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IT Service Desk Analyst
2 weeks ago
Cebu City, Central Visayas, Philippines QBE Insurance Full timeOverviewPrimary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. Perform IT Service Desk activities including the capture,...
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IT Service Desk Analyst
1 week ago
Cebu City, Central Visayas, Philippines QBE Europe Full timePrimary Details Time Type: Full time Worker Type: Employee Responsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis,...
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Service Desk and Documents Controller
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeCompliance Full time ₱800,000 - ₱1,200,000Job Title: Service Desk and Documents Controller Team LeadWe are seeking an experienced Service Desk and Documents Controller to join our team.Key Responsibilities:Manage the lifecycle of documents within the organization, including creation, review, approval, versioning, archiving, and disposal.Coordinate with internal teams to ensure timely and appropriate...
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IT Service Desk Specialist
1 week ago
Cebu City, Central Visayas, Philippines Kuehne & Nagel Full time ₱150,000 - ₱300,000 per yearEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....
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IT Service Desk Specialist
1 week ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time ₱800,000 - ₱1,200,000 per yearExperienced Recruiter | 8 Years in Corporate & IT Talent Acquisition Across Diverse IndustriesEmbark on a fulfilling and engaging career. Great salary package & benefits plus a great working environment. Escape the ordinary and start your career journey with us. This is a permanent, full-time role, office-based in Cebu Business Park. About BSA SolutionsWe...
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Service Desk Analyst
5 days ago
Cebu City, Central Visayas, Philippines Netrix Global Full time $104,000 - $130,878 per yearAbout The OpportunityThis Service Desk Analyst position is a RemotePhilippinesbasedrole.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...
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IT Service Desk Specialist
1 week ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time ₱500,000 - ₱1,000,000 per yearDescriptionEmbark on a fulfilling and engaging career. Great salary package & benefits plus a great working environment. Escape the ordinary and start your career journey with us. Earn generous benefits personalized L&D program. This is a permanent, full-time role, office-based in Cebu Business Park. About BSA SolutionsWe are a talent outsourcing company...