Home-Based Order Editor

1 week ago


San Fernando, Philippines Delegate CX Full time

The **DCX Client Services - Home-Based Order Editor** will handle all aspects of the order entry and order management operation to ensure that client orders and production schedules are aligned to meet delivery dates and to provide an exceptional customer experience to internal and external customers by taking ownership of customer inquiries. This involves setting up the necessary files for order processing, ensuring a seamless and efficient workflow, and completing client orders with a focus on a balance of speed and accuracy.**REQUIRED CORE COMPETENCIES**Strong organizational and time management skills Excellent attention to detail and analytical skills Excellent problem-solving skillsAbility to prioritize, multitask, be flexible, and meet deadlines Ad hoc tasks aligned with those mentioned above. **Education:** Bachelor's degree in Marketing, Communications, and Business Administration, or any related field. **Experience:** 1-2 years of direct Promotional, Customer Service, or Order Management role. **Language Proficiency:** Strong verbal, written, and English communication skills. Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. **Technical Skills:** Proficient in both Microsoft and Google applications. Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal. **Industry Specific Software/Knowledge:** Direct experience in the promotional industry or comparable e-commerce experience is beneficial. Strong customer service skills and adaptability to different personalities. Ability to work in a fast-paced, constantly changing environment and meet tight deadlines. **WHAT WE OFFER*** **Salary Range:** Php 23,000 - Php 27,000* **Industry:** Promotional Products* **Job Type:** Full-time* **Work Shift:** 10:00 AM - 7:00 PM CST (USA)* **Workdays**: Monday through Friday (USA)**BENEFITS OF WORKING WITH US**Company-provided career skills training courses#J-18808-Ljbffr


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