Operations Manager
4 weeks ago
Operations Manager - Customer Service & Call Center Team Lead We’re looking for a Customer Service and Call Center Leader to take full ownership of the customer experience across a portfolio of consumer brands. This leader will manage an outsourced vendor-operated call center, optimize systems and workflows, and deliver measurable improvements in customer satisfaction, cost-to-serve, and retention. This is a hands-on leadership role —ideal for a high-output operator who thrives in tech-enabled, high-volume DTC eCommerce environments with both subscription and physical product sales. We are looking for someone with strong initiative — proactive, confident, and able to take ownership of the CS team and whole Call Center operations. Brief details about the position : Fully remote Direct hire for a US company This is for a consumer products company in the US Work schedule: 9:00 AM to 6:00 PM PST with 1 hour lunch break / 12 AM to 9 AM Philippines Time The employer is still determining the budget for this position, please share your asking salary (taking into account the benefits included). Please send in monthly rate, 40 hours per week, in USD. Receive Paid Time Off (PTO) annually, and observe local Philippine holidays. Access to HMO plans after 6 months of employment. Play a pivotal role in the success of a fast-growing, performance-driven company. Long-term opportunity Qualifications 5+ years in customer service leadership roles in DTC eCommerce (subscription & physical products required) as an Operations Manager / supervisor Experience managing outsourced call centers and remote teams Familiarity with eCommerce tech stacks: Gorgias, Shopify, CheckoutChamp, AirCall, Sigma.ai, etc. Strong initiative — proactive, confident, and able to take ownership of the CS team and whole Call Center operations Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Human Resources Services #J-18808-Ljbffr
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Manufacturing Operations Manager
7 days ago
Santa Rosa, Philippines Optimus Executive Search Solutions Full timeAbout the job Manufacturing Operations Manager A leading and rapidly growing company in the pharmaceutical and food manufacturing sector is seeking a Senior Manufacturing Operations Leader to oversee and elevate its large-scale production environment. This is a high-impact leadership role with the opportunity to shape operations at a strategic and...
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Manufacturing Operations Manager
3 weeks ago
Santa Rosa, Philippines Optimus Executive Search Solutions Full timeA leading and rapidly growing company in the pharmaceutical and food manufacturing sector is seeking a Senior Manufacturing Operations Leader to oversee and elevate its large-scale production environment. This is a high-impact leadership role with the opportunity to shape operations at a strategic and organizational level. Location: Nueva Ecija...
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Pricing Operations Manager
2 weeks ago
Santa Rosa, Philippines 12go Asia Full timeConnect with us to connect the world. 12Go, being a part of Travelier group, is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally. We are seeking a dynamic and experienced Pricing Operations Manager to...
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Operations Supervisor
2 days ago
Santa Rosa, California, Philippines Armorous Full time $68,640 per yearJob OverviewArmorous is excited to announce a supervisory opening for a highly qualified and motivated individual to join our team. We are hiring an Armed-Operations Supervisor. This role plays a crucial part in upholding the security, professionalism, and client satisfaction we're known for.Job Titles: Operations SupervisorLocation: Throughout the North Bay...
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Executive Operations Coordinator
3 weeks ago
Santa Rosa, Philippines Rocket Station Full timeKey Responsibilities: - Manage multiple complex calendars, ensuring seamless coordination of meetings, travel, and deadlines across time zones. - Own and maintain email and communication workflows, including drafting responses, flagging priorities, and managing follow-ups. - Conduct independent research and analysis to support executive decision-making...
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Operations Manager
6 days ago
Santa Rosa City A, Philippines Afni PH Full time ₱900,000 - ₱1,200,000 per yearEssential Functions and Responsibilities:Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and...
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Billing and Deal Operations Analyst
4 weeks ago
Santa Rosa, Philippines Karbon Full timeKarbon Cebu, Central Visayas, Philippines Join or sign in to find your next job Join to apply for the Billing and Deal Operations Analyst role at Karbon . Karbon is the global leader in practice management software for growth‑minded accounting firms. We provide an award‑winning, highly collaborative cloud platform that streamlines work and communication,...
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Ad Operations
2 weeks ago
Santa Rosa, Philippines Skyrocket Studios Full timeAdvertising Operations - Digital Collaborate with the team to fulfill clients' digital marketing needs, particularly in search marketing. Implement and manage paid search, programmatic, and display advertising campaigns. Conduct comprehensive analysis and reporting of clients' baseline search performance. Generate recommendations based on best practices to...
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Assembly Manager
1 day ago
Santa Rosa, Philippines Eastman Industrial Supply Inc. Full timeJob Description Job Summary: As an Assembly Manager, you will lead, manage, and continuously enhance Assembly and Service Center operations across all locations. You will be responsible for driving operational excellence, ensuring product quality, safety, and efficiency, and implementing continuous improvement initiatives that align with the company’s...
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WFH Operations
4 weeks ago
Santa Rosa, Philippines BruntWork Full timeJob Role Summary/Overview Join a high-end construction company in Melbourne that specializes in premium residential and commercial projects where quality is truly non-negotiable. You’ll be the operational backbone supporting a growing business that works with architects, designers, and discerning clients on sophisticated builds. Job Highlights Monthly Rate...