Analytics Specialist

Client: Largest radio broadcaster in Australia, operating 86 radio stations, and has a reach into every state and territory. About the role We are seeking an Analytics Specialist to ensure the accuracy, consistency, and quality of analytics across our digital platforms. This role blends business analysis, analytics implementation, and quality assurance, acting as the bridge between product, engineering, and data teams to safeguard the integrity of our tracking and reporting ecosystem. Key Responsibilities Requirements Gathering & Documentation Translate business needs into clear, testable analytics tracking requirements. Write and maintain Product Requirement Documents (PRDs) for analytics. Document analytics layers for long-term consistency across teams. User Acceptance Testing (UAT) Validate tracking in development builds to ensure events are firing correctly. Raise and manage bugs and defects, working closely with engineering teams. Ensure schema alignment across development and production environments. Analytics Platform Implementation Own tag management workflows in Google Tag Manager, GA, Salesforce. Ensure accurate data flow from data layers into analytics tools. Manage consistent tracking across LiSTNR and Client digital properties. Monitoring & Issue Detection Continuously monitor streaming, search, onboarding, and drop-off events for accuracy. Proactively identify anomalies and potential risks in reporting. Collaborate with Product and Data teams to resolve data quality issues. Debugging & Regression Testing Investigate and diagnose analytics issues in production. Conduct regression testing for major product or infrastructure releases. Validate integrations with MarTech and backend systems. Specific Attributes, Skills, Qualifications & Experience Qualifications & Experience Experience in working in product, technology, data or strategy teams or related roles. Strong experience with Agile methodologies, backlog management and sprint planning, with proficiency in agile delivery toolkits (e.g. Jira, Confluence). Deep understanding of digital ecosystems, covering application, web, mobile, and UX/UI practices. Strong experience in analytics QA and GTM/GA implementations. Skilled in requirement documentation. Knowledge of SQL (basic to intermediate) for debugging and validation. Hands‑on with Google Analytics, GTM, Firebase, BigQuery, Salesforce, Looker Studio. Detail‑oriented with excellent problem‑solving ability. Effective communication and stakeholder engagement skills, with a focus on translating technical requirements into business value. Excellent troubleshooting and problem‑solving skills as well as a high attention to detail. Experience working with data visualisation tools is beneficial for understanding and shaping stakeholder‑facing reporting solutions. Experience defining tracking and analytics requirements for a digital product. Knowledge of UX design principles is desirable. Company Attributes - genuinely live and breathe these Values: We’re Better Together People are our Power Always Curious We Push Doors Open Be Genuine Communication Participate in regular performance and development ‘Upload’ conversations with your Manager Communicate in a respectful, professional, and collaborative manner with teammates, cross‑functional teams, and stakeholders internal and external to client. OHS/EEO Contribute to a safe and healthy working environment by adhering to OHS & EEO standards and principles Maintain professional and ethical behaviour Ensure a safe workplace by reporting any hazards or potential dangers via the prescribed incident reporting methods Skills and Work Ethic Working with People Demonstrates an interest in and understanding of others; adapts to the team and builds team spirit; recognizes and rewards the contribution of others; listens, consults others and communicates proactively; supports and cares for others; develops and openly communicates self‑insight, such as an awareness of own strengths and weaknesses. Anlyzing Analyses numerical data, verbal and all other sources of information; breaks information into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; produces workable solutions to a range of problems; demonstrates an understanding of how one issue may be part of a larger problem. Presenting & Communicating Information Speaks clearly and fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Deciding & Initiating Action Makes prompt, clear decisions which may involve tough choices or considered risks; takes responsibility for actions, projects and people; takes initiative, acts with confidence and works under own direction; initiates and generates activity. Applying Expertise & Technology Applies specialist and detailed technical expertise; develops job knowledge and expertise through continual professional development; shares expertise and knowledge with others; uses technology to achieve work objectives; demonstrates appropriate physical co‑ordination and endurance, manual skill, spatial awareness and dexterity. Writing & Reporting Writes clearly, succinctly and correctly; writes convincingly in an engaging and expressive manner; avoids the unnecessary use of jargon or complicated language; writes in a well‑structured and logical way; structures information to meet the needs and understanding of the intended audience. Work Details Shift: Monday to Friday: 6:00am- 3:00pm or 7:00am- 4:00pm PH Time; depending on business needs Location: Makati | *Work from Home Until Further Notice Status: Full time employment #J-18808-Ljbffr