Contact Center Team Lead

Capgemini Manila, National Capital Region, Philippines Contact Center Team Lead Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution....

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian‑listed company, we operate in more than 50 countries around the world. Role Purpose and Key Accountabilities The Contact...

IDP Education Limited About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. IDP Education Limited About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An...

JOB SUMMARY The Call Center Team Lead shall lead oversee the section in ensuring the efficiency of the Customer Care Specialists in handling all social media inquiries, telephone inquiries and converting the acceptable number of inquiries into actual bookings and shows. JOB DESCRIPTION Spearheads the telemarketing function of the Call Center Section in...

Overview Join to apply for the Contact Center Senior Associate role at Capgemini . Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job...

Job Description The Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and operational efficiency. Mentioned below are key...

Job DescriptionThe Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and operational efficiency. Mentioned below are key...

Job Title: Contact Centre Team Lead Capgemini Manila, National Capital Region, Philippines Job Description Contact Centre Team Lead Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for...

Professional Services Contact Center EngineerSay hello to possibilities.The Professional Services Contact Center Engineer at RingCentral will play a key role in the planning and development and functions of our contact center. This role will drive the implementation of RingCX and RCCC functionality within new Contact Center designs, builds, and training....