Procurement Specialist

6 days ago


Quezon City, Philippines Manulife Insurance Malaysia Full time
***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Procurement Specialist page is loaded## Procurement Specialistlocations: Quezon Citytime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 31 octobre 2025 (Il reste plus de 30 jours pour postuler)job requisition id: JR The Procurement Specialist is responsible for providing technical and functional support to end users of the SAP Concur platform. This role ensures timely resolution of issues related to expense reporting, travel booking, and system navigation. The specialist will act as a liaison between users and internal teams to improve user experience and system efficiency.Position Responsibilities:• Respond to and resolve user inquiries related to SAP Concur modules (Expense, Travel, Invoice, etc.)• Troubleshoot system errors, login issues, and workflow problems• Guide users through Concur processes including expense submission, approvals, and reimbursements• Monitor and escalate unresolved issues to SAP Concur or internal teams• Maintain documentation of support tickets and resolutions• Assist in onboarding and training new users on SAP Concur functionalities• Collaborate with Finance, Procurement, and HR teams to ensure system alignment with business processes• Support system updates, testing, and configuration changes as neededRequired Qualifications:• 3-5 years’ experience in customer support, helpdesk, technical or expense management support roles.• Working knowledge of SAP Concur modules (Travel & Expense)• Familiarity with the SAP Concur platform is an advantage. Other expense systems would be fine.• Familiarity with travel & expense category and processes• Basic troubleshooting and issue resolution skills.• Proficiency in MS Office and collaboration tools (e.g., Teams, Outlook) Preferred Qualifications:• Strong understanding of expense management and travel workflows• Clear and effective verbal and written communication. • Ability to explain technical concepts in simple terms.• Analytical thinking to identify root causes.• Resourceful in finding solutions or workarounds.• Takes initiative and can work independentlyWhen you join our team:• We’ll empower you to learn and grow the career you want.• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.• As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride
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