Technical Support Representative

Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of clients.We are seeking a highly motivated Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing first-level technical support via...

Technical Support RepresentativeWe are seeking skilled and customer-focused technical support representatives to provide technical assistance and troubleshooting support for a variety of clients across industries. As a technical support representative, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity,...

Customer Support Specialist Job DescriptionWe are seeking a skilled and dynamic Customer Support Specialist to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.Handle inbound and outbound calls to assist customers with...

Technical Support Role OverviewOur company is seeking skilled and customer-focused technical support representatives to provide exceptional assistance and troubleshooting support for clients across various industries.This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users...

Overview The Technical Service Representative I - Hosting role is responsible for ensuring technical support and customer service requests are resolved in a timely manner while achieving industry-leading customer satisfaction scores. The role is also responsible for assisting in the identification and escalation of recurring system issues. This role will...

Remote Technical Support SpecialistWe are seeking a highly skilled and motivated Technical Support Representative to join our team. As a key member of our support team, you will provide exceptional remote support to our customers.Your responsibilities will include:Managing and updating support tickets for efficient tracking and resolution.Troubleshooting...

Job RoleWe are seeking an experienced Customer Support Specialist to join our team.Provide technical assistance to customers via multiple channels, utilizing your knowledge of software products and basic troubleshooting skills.Effectively communicate with customers and colleagues to share updates, manage expectations, and ask questions early.Collaborate with...

Job OverviewMCI is a leading provider of tailored solutions to meet the diverse needs of clients. With a commitment to excellence and innovation, they have established themselves as a trusted partner in their industry.They seek skilled and customer-focused technical support representatives to provide assistance and troubleshooting for various clients across...

Technical Support RoleMCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of its clients.We're seeking skilled and customer-focused technical support specialists to provide assistance and troubleshooting support for a variety of clients across industries.In this role, you'll...

Job Role: Technical Support Team LeadThis position focuses on leading a team of technical support representatives as they collaborate with Tier 1 Support to ensure seamless user support and continuous improvement of team capabilities.Manage time effectively to balance leadership duties with a reasonable case load.Set an example in case quality by...