
Associate Systems Engineer, Workforce Access Management
1 week ago
Overview
Join the team redefining how the world experiences design. Canva’s flagship campus is in Sydney, Australia, with an office in Manila to support Canvanauts around the world. Roles can be in office, remote, or a mix, to empower you to thrive.
What you’d be doing in this role: As an Associate Systems Engineer in the Workforce Access Management team, you’ll be responsible for empowering Canvanauts through the delivery of our Access Management services. This role is focused on scaling and improving access management capabilities as Canva grows.
Responsibilities- You’ll be the first point of contact for Access Management tickets raised in our IT Service Desk.
- Bring a customer-first approach to Access Management, ensuring SLAs are followed while delivering exceptional service.
- Implement Access Management Controls on new and existing Third-Party SaaS systems (SSO, Authentication, Authorization, Role-Based Access, Identity Lifecycle, User Access reviews).
- Write clear and comprehensive documentation and share knowledge with the team.
- Collaborate with the team to escalate problems to the appropriate staff.
- You have at least 2 years of experience in Okta administration, preferably across Identity Lifecycle Management, Authentication, Access Control, Authorization, or Access Requests.
- You’re confident configuring Identity and Access Management (IAM) tools, including SSO and MFA.
- You have technical knowledge of app integration protocols such as SCIM, SAML, and OIDC.
- You bring at least 2 years of experience in technical support, ideally within a fast-paced or enterprise environment.
- You can manage multiple, competing tasks and priorities with ease.
- You take a data-driven approach to identify trends, surface problem areas, and prioritise improvements.
- You have exceptional communication skills and enjoy working collaboratively across teams.
The Information Technology Group’s vision is to improve the potential of every Employee through world-class technology and service. The group comprises Business Platform, Technology Experience and IT Platform. The Workforce Access Management (WAM) team is pivotal within the IT Platform sub-group and aims to innovate the foundational infrastructure of our Access Management technology to deliver a secure and frictionless experience for all employees. This infrastructure powers Identity Lifecycle Management, SaaS onboarding & offboarding, Authentication, Access Control & Authorization, User Access Reviews & Access Requests. Canva is investing in scalable Identity & Access systems and beyond.
What’s in it for you?We’re motivated by ambitious goals and foster moments of magic, connectivity, and fun at Canva. We offer a range of benefits to support you inside and outside of work.
Benefits- Equity packages - we want our success to be yours too.
- Inclusive parental leave policy that supports all parents & carers.
- An annual Vibe & Thrive allowance to support wellbeing, social connection, office setup & more.
- Flexible leave options to empower you to recharge and balance life.
We make hiring decisions based on experience, skills and passion, and how you can enhance Canva and our culture. Please share any pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all skills and backgrounds, and interviews are conducted virtually.
EEO statements and inclusivity are core to Canva’s culture.
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Manila, National Capital Region, Philippines Canva Full timeOverviewAssociate Systems Engineer, Workforce Access Management – CanvaJoin the team redefining how the world experiences design. This role focuses on delivering Access Management services to empower Canvanauts.What You'd Be Doing In This RoleYou'll be the first point of contact for Access Management tickets raised in our IT Service DeskBring a...
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