Associate Systems Engineer, Workforce Access Management

Job Description
Join the team redefining how the world experiences design.
Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where And How You Can Work
Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.

What You'd Be Doing In This Role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

We're on the hunt for an awesome Associate Systems Engineer to join our team As an Associate Systems Engineer in the Workforce Access Management team, you'll be responsible for empowering our Canvanauts through the delivery of our Access Management services.

At The Moment, This Role Is Focused On

• You'll be the first point of contact for Access Management tickets raised in our IT Service Desk
• Bringing a customer first approach to Access Management, ensuring SLA's are followed while delivering exceptional service
• Implementing Access Management Controls on new and existing Third-Party SaaS systems (SSO, Authentication, Authorisation, Role-Based Access, Identity Lifecycle, User Access reviews)
• Writing clear and comprehensive documentation, as well as a willingness to share knowledge with the team
• Working with the team to escalate problems to the appropriate staff

You're Probably a Match If

• You have at least 2 years of experience in Okta administration, preferably across Identity Lifecycle Management, Authentication, Access Control, Authorisation, or Access Requests
• You're confident configuring Identity and Access Management (IAM) tools, including SSO and MFA
• You have technical knowledge of app integration protocols such as SCIM, SAML, and OIDC
• You bring at least 2 years of experience in technical support, ideally within a fast-paced or enterprise environment
• You can manage multiple, competing tasks and priorities with ease
• You take a data-driven approach to identify trends, surface problem areas, and prioritise improvements
• You have exceptional communication skills and enjoy working collaboratively across teams

If you're a highly motivated individual with a passion for Access Management, delivering great service and looking to make the next leap from support to a more engineering focused role we'd love to hear from you Apply today for this exciting opportunity

About The Team
The
Information Technology Group's
vision is to improve the potential of every Employee through world-class technology and service. The group consists of Business Platform, Technology Experience and IT Platform.

The
Workforce Access Management (WAM)
team is a pivotal team within the IT Platform sub-group.

The WAM team aims to radically innovate the foundational infrastructure of our Access Management technology to deliver a secure and frictionless experience for all employees.

This infrastructure powers Identity Lifecycle Management, SaaS onboarding & offboarding, Authentication, Access Control and Authorisation, User Access Reviews & Access Requests.

We're looking for someone to help continue our investment into scalable Identity & Access systems and beyond.

What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a Taste Of What's On Offer

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out for more info.

Other Stuff To Know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you

Please note that interviews are conducted virtually.