Operations Manager
5 days ago
About the job Operations Manager - Retail BPO (Cebu) Start Date: August 15 Work Setup: Fully Onsite in Cebu Educational Qualification: Bachelor's Degree Work Experience: At least 4 years of experience as an Operations Manager or Senior Group Leader in any industry, preferably in retail Capable of managing three Assistant Managers and conducting business reviews Key Responsibilities: Team Leadership & Development: Lead and mentor call center supervisors, coach teams on best practices, promote a culture of accountability and continuous improvement, and oversee hiring, coaching, and staff performance. Performance Management & Monitoring: Track and manage KPIs, performance metrics, and productivity standards; analyze team and individual performance to identify trends and areas for improvement; and implement strategies to boost revenue and profitability. Operational Excellence & Strategy: Develop and execute strategies to enhance productivity, customer satisfaction, and employee engagement; evaluate team results and objectives; and continuously improve call center operations. Customer Service & Quality Assurance: Implement customer satisfaction initiatives, resolve operational issues, ensure compliance with industry regulations and quality standards, and collect customer feedback for ongoing improvement. #J-18808-Ljbffr
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Legal Intake Specialist
4 weeks ago
Cebu City, Philippines Operations Army Full timeLegal Intake Specialist (Remote) Schedule: Full-Time | Monday - Friday, 9:00 AM - 5:00 PM EST Apply here: Position Overview The Legal Intake Specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. This position ensures that every request is accurate, complete, and optimized for downstream success. The precision...
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Operation Manager
1 week ago
Cebu City, Philippines Lifewood Data Technology Ltd. Full timeOverview The Operation Manager will oversee the day-to-day operations of the company, ensuring that the processes supporting AI development, product delivery, and client engagement run efficiently and effectively. This role requires a balance of operational expertise, technical understanding of AI, and strategic thinking to support business growth and...
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Operation Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Lifewood Data Technology Ltd. Full time ₱1 - ₱2 per yearTheOperation Managerwill oversee the day-to-day operations of the company, ensuring that the processes supporting AI development, product delivery, and client engagement run efficiently and effectively. This role requires a balance of operational expertise, technical understanding of AI, and strategic thinking to support business growth and...
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Operations Manager
20 hours ago
Cebu City, Central Visayas, Philippines Virtual Staffing Solutions OPC Full time ₱1,500,000 - ₱3,000,000 per yearWe are looking for an Operations Manager for our Cebu site who will be responsible for the day-to-day management and strategic direction of a call center or back-office operation. This role involves overseeing the performance, people, and processes to ensure smooth and efficient operations.Key ResponsibilitiesEnsure all operations are carried out in an...
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operation manager
2 weeks ago
Cebu City, Central Visayas, Philippines ECU WORLDWIDE Full time ₱900,000 - ₱1,200,000 per yearECU INTERNATIONAL FAR EAST LIMITED – APAC SERVICE CENTER CEBUIs currently looking for: Cebu Head / ManagerOverviewThe Cebu Head / Manager provides direct support to the General Manager in managing and overseeing the operational aspects of the Shared Services Center (SSC) located in Cebu City. This center supports multiple regions — including the US,...
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Operations Manager
2 weeks ago
Cebu City, Philippines Worldwide Group of Companies Full timeAbout the role We are looking for an exceptional Operations Manager to join our team at Worldwide Group of Companies. As our Operations Manager, you will play a pivotal role in overseeing the smooth and efficient day-to-day operations of our business operations. This is a full-time position that will see you managing a team of sales associates and ensuring...
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OPERATIONS MANAGER
6 days ago
Cebu City, Central Visayas, Philippines HIGHPOINT PROPERTY VENTURES IND. CORP. Full time ₱1,500,000 - ₱3,000,000 per yearOPERATIONS MANAGER (Facade, Glass & Aluminum / Curtain Wall Projects)Location: Cebu CitySend your CV to: Urgent HiringAbout the RoleWe are looking for an accomplished Operations Manager with extensive experience in the construction industry, particularly in facade, glass, aluminum, and curtain wall projects. The ideal candidate is a results-driven leader who...
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Operations Manager
3 days ago
Cebu City, Central Visayas, Philippines Venrich Holdings OPC Full time ₱420,000 - ₱630,000 per yearLocation: Cebu (with travel to Visayas & Mindanao quarry sites)Company: Venrich Construction Supplies TradingVenrich Construction Supplies Trading is a trusted supplier of high-quality filling materials and aggregates for a major port project in Cebu. We are seeking an experienced Operations Manager to oversee our quarry-to-delivery operations in Visayas and...
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Operations Manager
2 weeks ago
Cebu City, Philippines Activation Machine Inc. Full timeAbout the role Activation Machine Inc., a dynamic and rapidly growing marketing company, is seeking an experienced and results-driven Operations Manager to oversee multiple store/ account locations in the North Mindanao region. As the Operations Manager, you will play a pivotal role in driving operational excellence, fostering team development, and ensuring...
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Operations Manager
2 weeks ago
Cebu City, Philippines Viventis Search Asia Full timeThe Operations Manager (Branch Manager) is responsible for the overall management and performance of the dealership branch, ensuring exceptional customer experience, operational efficiency, and compliance with luxury brand standards. This role leads Sales, Aftersales, and Administrative teams to achieve business objectives while upholding the prestige,...