Sales Manager

19 hours ago

Pasig, Philippines Beauty Republic PH Full time

Join to apply for the Sales Manager role at Beauty Republic PH . Responsibilities Create procedures/policies for sales team to ensure target achievement Setting teams KPIs to reach Companys targets Create appropriate call scripts/sales promotions to attract customers Analyzing sales data to improve processes and ensure resources are properly allocated, maximize efficiency and customer satisfaction Monitoring random calls to improve quality, minimize errors and track operation performance Ensuring all relevant communications and data are updated and recorded Reviewing the performance of staff, identifying coaching needs and planning coaching sessions Handling the most complex customer complaints or enquiries Supporting subordinates to solve difficult issues and giving suitable directions Proposing staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff Evaluating staffs on KPIs in end year and creating new KPIs for next year Motivating and retaining staff Required Knowledge Experience in inbound and outbound sales Ability to quickly apply different and dynamic sales strategies to increase Have an entrepreneur mindset and strong problem-solving skill Training team, excellence at sales closing skills, objection handling (conversion) Fluent in English Required Education Background And Experience Bachelor Degree or equivalent At least 3-4 years experience of Call Center in which 3 year at least experience in managing a call-center scale of at least 70 people with proven records Experience of working for a Multinational company is an advantage Ready to work in a start-up environment and have experience using systems to manage teams Seniority level Mid-Senior level Employment type Full-time Job function Pharmaceutical Manufacturing Location: Manila, National Capital Region, Philippines #J-18808-Ljbffr

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