
Director of Spa
1 week ago
Overview
Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.
Responsibilities- As a Director of Spa & Recreation, you will be responsible for ensuring a smooth, efficient daily operation in the Health Club & Spa
- Manage the hotel recreation activities
- Provide superior services to guests and ensure pleasant guest experiences
- Supervise team members and provide training to team members when necessary
- Maximize revenue
- Maintain a positive customer-relationship and provide feedback to team members for staff evaluation and reward purposes
- Takes pride in being a hotelier
- Committed to serving guests of the highest quality with a welcoming manner
- Enjoys interacting with people
- Communicates fluently in English as well as the local language
- Has experience in an international 5* hotel would be advantageous
- Is a friendly, helpful and trustworthy leader
- Has a strong performance management skill
- Loves to be creative with an eye for detail
- Director
- Full-time
- Management and Customer Service
- Hospitality, Travel Arrangements, and Food and Beverage Services
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