Senior E-Commerce Executive

1 week ago


Pasig, Philippines TigerUX Full time

SENIOR E-COMMERCE EXECUTIVE Responsibilities: • Process orders accurately and timely across Amazon, Shopify, Best Buy, Walmart, and eBay. • Handle lost/damaged claims, FBA/FBM accuracy, frame replacements, affiliate requests, and internal purchases. • Oversee listings, pricing, and account health, and monitor high-risk orders. • Manage chargebacks, disputes, and resolve customer/order issues. • Maintain sales reports, KPI dashboards, and performance metrics. • Identify process inefficiencies, maintain SOPs, and organize resources. • Track competitor pricing, strategies, and promotions for adjustments. • Collaborate with cross-functional teams to resolve issues and improve operations. Qualifications: • Bachelor's degree in Marketing, Business Administration, Commerce, or related field. • 3–5 years of extensive e-commerce experience. • Skilled in managing operations on platforms like Shopify, Amazon, and TikTok. • Digital marketing skills: SEO, SEM & paid ads, social media (Facebook, Instagram, TikTok), email marketing, and content strategy. Benefits: • Mandated contributions • HMO on the first day • 13th-month pay • Performance Review Location: Pasig Work Setup: Hybrid (Once a month RTO) | Night Shift Industry: Computer Software



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