Senior E-Commerce Executive

7 days ago

Pasig City, Philippines TigerUX Full time

SENIOR E-COMMERCE EXECUTIVE

Responsibilities:
• Process orders accurately and timely across Amazon, Shopify, Best Buy, Walmart, and eBay.
• Handle lost/damaged claims, FBA/FBM accuracy, frame replacements, affiliate requests, and internal purchases.
• Oversee listings, pricing, and account health, and monitor high-risk orders.
• Manage chargebacks, disputes, and resolve customer/order issues.
• Maintain sales reports, KPI dashboards, and performance metrics.
• Identify process inefficiencies, maintain SOPs, and organize resources.
• Track competitor pricing, strategies, and promotions for adjustments.
• Collaborate with cross-functional teams to resolve issues and improve operations.

Qualifications:
• Bachelor's degree in Marketing, Business Administration, Commerce, or related field.
• 3–5 years of extensive e-commerce experience.
• Skilled in managing operations on platforms like Shopify, Amazon, and TikTok.
• Digital marketing skills: SEO, SEM & paid ads, social media (Facebook, Instagram, TikTok), email marketing, and content strategy.

Benefits:
• Mandated contributions
• HMO on the first day
• 13th-month pay
• Performance Review

Location: Pasig
Work Setup: Hybrid (Once a month RTO) | Night Shift
Industry: Computer Software

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