Senior Data Analyst

Overview Nasdaq Taguig, National Capital Region, Philippines Join to apply for the Senior Data Analyst role at Nasdaq . This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week). What You Will Do Utilize specialized industry knowledge and experience to analyze validity and quality of client data. Provide client support via phone and emails for eVestment’s proprietary investment manager database and analytic Software-as-a-Service applications. Partner with offshore resources where relevant to ensure seamless client service. Work with the Product & Development Teams to identify and correct platform issues/constraints that prohibit accurate and timely updates of client data. Ensure that clients realize the full value of their Nasdaq eVestment Omni subscription. Participate in both ad hoc and recurring client meetings where relevant. Ensure team objectives are met for turnaround time and quality/accuracy measures. Assist clients with data-related inquiries, ensuring accurate and timely responses while raising complex issues to senior team members as needed. Support senior team members by preparing client materials and assisting with service delivery tasks. Continually work to improve our processes and help streamline service to all of our external clients and internal functions. Collaborate with the eVestment Data Team to determine and implement broader measures to ensure highest possible data quality for our clients. Manage client cases using Salesforce Service Cloud. About You You enjoy working on the core function of the Omni business and being at the center of the data action. You collaborate well across functions and regions, including with offshore partners. You love ensuring that Omni clients’ data is as accurate as possible, and that their quarterly processing periods are seamless. You constantly look for ways to improve our daily business operations and love understanding workflow challenges and finding solutions. You find quantitative and/or qualitative client data fascinating and appreciate the story it tells about each asset manager. You enjoy interacting with clients to problem solve and recommend improvements to their data, but don’t need to be the one having higher level conversations. You are able to engage with clients in a professional and efficient manner, ensuring the highest possible quality standards are met. What We Expect Bachelor's degree in Finance, Business, Economics or a related field At least three (3) years of experience in the asset management or banking industry with a consulting/financial advisory firm, investment manager, or banking institution is recommended but not required. Strong organizational, time management, and detailed analytical skills as client commitments are high and data is voluminous during quarter-end peak periods. Excellent written and verbal communication skills. Ability to demonstrate initiative and work independently; aptitude to self-direct and set priorities in a dynamic environment. Highly proficient with MS Office, including advanced Excel and good database skills, and ability to expertly navigate Salesforce. Be available outside of normal workday hours and over weekends as workload and deadlines require. You must also be amenable to working night shift throughout the work week and at least twice per week in the Nasdaq office at Bonifacio Global City, Taguig. Please note this may change based on business needs. Does It Sound Like You? Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified. Equal Opportunity Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Seniority level Associate Employment type Full-time Job function Information Technology #J-18808-Ljbffr