Customer Service Supervisor

Location: On-site (Philippines Office) Department: Customer Experience / Operations Reports To: Customer Service Manager / Operations Director Position Overview We are looking for a highly experienced and people-oriented Customer Service Supervisor with a solid background in international BPO operations. In this role, you will manage the daily operations of...

Location: On-site (Philippines Office) Department: Customer Experience / Operations Reports To: Customer Service Manager / Operations Director Position Overview We are looking for a highly experienced and people-oriented Customer Service Supervisor with a solid background in international BPO operations. In this role, you will manage the daily operations of...

Job Title: Service SupervisorJob Summary:The Service Supervisor is responsible for overseeing the daily operations of the service department. This role ensures that automotive technicians are working efficiently, customer service standards are met, and vehicles are serviced to quality and safety standards. The supervisor acts as a liaison between customers,...

Job Summary:The E-commerce Customer Service Supervisor will manage a Customer Service team across multiple channels, ensuring high-quality support and customer satisfaction. This role focuses on team coaching, handling escalations, monitoring performance, and driving process improvements to deliver excellent customer experiences.Key Responsibilities:Team...

Customer Service Specialist – Job Responsibilities Handle inbound and outbound customer inquiries through phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues promptly and professionally. Maintain a high level of empathy, patience, and professionalism in every...

We are looking for a passionate Customer Service Representative who loves helping people and finding solutions. In this role, you will be the friendly voice of our company—guiding customers, answering questions, and ensuring they receive an excellent experience at every interaction. If you enjoy teamwork, problem-solving, and making a positive impact, this...

We are hiring Customer Service Representatives for our Voice Account. In this role, you will handle inbound and/or outbound calls to assist customers with inquiries, concerns, or issues related to products or services. The ideal candidate is fluent in spoken English, has excellent communication skills, and is committed to providing top-notch customer service...

We are hiring Customer Service Representatives for our Voice Account. In this role, you will handle inbound and/or outbound calls to assist customers with inquiries, concerns, or issues related to products or services. The ideal candidate is fluent in spoken English, has excellent communication skills, and is committed to providing top-notch customer service...

A Customer Service Officer serves as the primary point of contact between a business and its customers. This role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company’s services. Positioned within the Customer Service team, a Customer Service Officer’s primary objective is to maintain...

Lead, supervise, and manage a team of 2–5 Customer Service Representatives (CSRs), focusing on customer retention, handling in-house comeback clients, managing refund requests, and ensuring efficient booking processesMonitor team performance to meet customer retention goals, booking targets, and refund timelines effectivelyProvide continuous coaching,...