General Manager

3 weeks ago

Manila, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time
Overview

Our client is a shared services center of a shipping company.

Responsibilities
  • Lead the SSC's overall strategy, direction, and operational excellence in line with corporate objectives.
  • Oversee the design, planning, and execution of process transitions from global business units to the SSC.
  • Build the SSC from the ground up or scale existing operations, including talent acquisition, systems, and infrastructure setup.
  • Ensure timely and accurate delivery of finance functions, including accounts payable/receivable, general ledger, payroll, and reporting.
  • Collaborate with the corporate finance team to ensure compliance with financial policies, audit standards, and tax regulations.
  • Work closely with business units to align SSC functions with shipping operations, including documentation, billing, scheduling support, and customer service.
  • Drive process standardization and automation across shipping-related workflows.
  • Define and monitor KPIs, SLAs, and performance metrics across all functions.
  • Serve as the primary liaison between the SSC and global/regional business units.
Qualifications
  • Minimum of 10 years' leadership experience, with at least 5 years in a shared services or global business services environment.
  • Proven experience in setting up or scaling SSC operations in a start-up or transformation context.
  • Strong background in finance operations and working knowledge of shipping/maritime logistics processes.
  • Solid understanding of process migration methodologies and change management principles.
  • Exceptional leadership, interpersonal, and communication skills.
  • Results-driven with a focus on operational efficiency and service excellence.
Active Dates

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