General Manager

2 weeks ago

Manila, National Capital Region, Philippines Malibu Jack's Springfield Full time

Overview: At Malibu Jacks, we offer exciting career opportunities for passionate individuals committed to providing entertainment and fun to our guests. Our vision is to create a safe and enjoyable environment for families of all ages to experience the best in modern entertainment.

Job Summary: The General Manager will oversee all aspects of park operations, driving growth and development while ensuring effective team management. The ideal candidate will have excellent communication skills, a strong grasp of business functions, budgeting, finance, and leadership abilities. This role requires dedication to running and expanding the business while managing a team of up to 100 members.

Accountabilities:

  • Park Operations: Oversee daily operations, ensuring compliance with company policies and OSHA guidelines.
  • Staff Management: Collaborate with Human Resources on recruiting, interviewing, hiring, training, and terminating employees. Supervise floor managers and ensure proper staffing levels.
  • Cash Handling: Manage cash handling duties, including till preparation, change fund maintenance, and deposit preparations. Ensure cashier personnel adhere to cash handling procedures.
  • Attraction Management: Supervise the safe and efficient operation of attractions and oversee their maintenance for optimal performance.
  • Strategy and Growth: Design strategies and set growth goals for the park to drive development.
  • Reporting: Prepare regular reports for corporate management, including receipts, payouts, and P&L statements, and provide necessary invoices from vendors.
  • Customer Service: Address escalated customer complaints and issues while enforcing outstanding service standards.
  • Communication: Maintain open communication with team members regarding culture, standards, and updates.
  • Marketing and Promotion: Expand the marketing and promotional presence of Malibu Jacks.
  • Facility Standards: Maintain high standards of facility appearance, cleanliness, and uniform standards.
  • Cost Management: Manage food, part, and labor costs to meet company standards and ensure compliance for private party events.
  • Performance Improvement: Manage day-to-day operations, providing solutions to issues such as profit decline and employee conflicts, and identify opportunities for improvement.
Physical Demands:
  • Ability to stand for long periods.
  • Ability to lift up to 39 lbs unaided.
Join us at Malibu Jacks and play a key role in creating memorable experiences for our guests
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