Financial Operations Analyst

Overview Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed Working in a team of global payment professionals to ensure goals and tasks are achieved and completed. Responsibilities Prepare and review complex account reconciliations and financial analyses as part of project deliveries to fast-track BAU process improvements Understand in-house system behavior and proactively identify and resolve financial exceptions Coordinate resolution of complex issues with external Partners, internal Technical Support team and/or Product team Ensure that issues are addressed and resolved in a timely manner, completed to SLA Approve third party payments through accurate reconciliation of financial records Act as a subject matter expert for addressing any inquiries and questions related to partner reconciliations Develop comprehensive documentation on the tasks and processes to be handed over to the BAU team Qualifications 5+ years in a financial operations capacity 2+ years in a technology company (preferably FinTech, ideally, payments), doing reconciliation activities Advanced analytical, cross-referencing and deductive reasoning skills Meticulous, fast learner, able to work in constantly changing environment Strong interpersonal skills, critical thinking skills, and time management skills High proficiency in Microsoft Excel/Google suites and tech-savvy, able to multi-task Able to prioritize tasks and liaise with other departments to complete tasks Thrives working in a fast-paced environment while maintaining composure and able to make sound decisions under pressure Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service English at a very high level (all communication is done in English, verbal and written) - additional languages a plus Bachelor’s degree in Business Administration, Finance, Accounting or Operations Core Perks and Benefits HMO on your first day + Free coverage for 2 dependents on your 2nd year Government-mandated benefits 20 Annual Leave Credits 13th-month pay Birthday Leave Bereavement Leave Work Set-up Onsite, Hybrid or work from home set up, subject for client approval This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria. Onsite/Hybrid employee additional benefits Travel Subsidy Allowance Free staff house accommodation (for those within a certain distance) Free Shuttle service Free Lunch Free Uniform Perfect attendance bonus Additional benefits/perks to all employees Onboarding training Monthly employee engagement Birthday Gift Weekly treats Christmas Hamper Anniversary Gift Opportunity to travel Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire: Grad trainees, junior, entry-level, and admin positions: PHP 3,000 Intermediate positions: PHP 5,000 Senior and hard-to-fill positions: PHP 8,000 Send them our way, and let's win together Check our website to see more: And our Facebook page if you want more: And here's the link to our Glassdoor page, where you can see what our team members have to say about us: Get the word out #J-18808-Ljbffr