Change Management Analyst

3 weeks ago


Manila, Philippines Trinity Workforce Solutions, Inc. Full time

Join Our Team Albertsons is seeking a passionate and experienced Enterprise Change Management Specialist to help drive excellence in our ITSM processes . If you're a process improvement advocate with a strong background in Change Management, we want to hear from you What We're Looking For (Non-Negotiables): 5+ years of experience in ITSM with a focus on Change Management Proven experience facilitating Change Advisory Board (CAB) meetings Skilled in using KPIs to assess risk, track trends, and influence behavior Familiarity with SOX Compliance and ServiceNow Advanced proficiency in MS Office, especially Excel Strong communication skills and a drive for process improvement Qualifications: 3+ years hands‑on experience in Enterprise Change Management Solid understanding of Request, Incident, Problem, and Knowledge Management Experience creating agendas, reports, and schedules for Change Management ITIL v4 and/or project management certifications preferred QA experience (SIT/UAT) is a plus Key Responsibilities: Manage end-to-end lifecycle of changes in compliance with policies Facilitate CAB meetings and collaborate across IT teams Conduct risk assessments and post‑implementation reviews Generate reports and track KPIs to ensure performanceChampion continuous improvement and support training initiatives #J-18808-Ljbffr



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