Regional People Operations Manager

3 weeks ago

Makati, Philippines UL Solutions Full time

HR Operations Regional Manager – UL Solutions UL Solutions is committed to making the world safer, more secure, and more sustainable. With over 15,000 employees across 35+ countries, our success is built on deep technical expertise and a shared purpose. We’re creating a new Global People Operations team and we’re looking for a dynamic leader to help shape it. Responsibilities Build and lead regional People Operations teams, ensuring they are skilled and equipped to deliver exceptional service. Support the design and rollout of a best-in-class People Operations function. Identify opportunities to automate, optimise, and streamline manual processes to improve efficiency and scalability. Partner with internal teams to transition work into People Operations, ensuring smooth handovers and minimal disruption. Provide overall governance on the full range of employee services that sit within People Operations. Manage a regional team to meet service expectations and deliver consistent, high-quality support. Translate global, regional, and local HR practices into efficient operational workflows. Drive operational priorities and build metrics to track performance and impact. Use data and KPIs to identify trends, inform decisions, and improve service delivery. Develop and maintain service level standards to measure response times, satisfaction, quality, and outcomes. Qualifications University Degree in HR Administration, Business Administration, or related field. 8+ years of professional HR experience and 1-2+ years’ experience in leadership role. Customer-centric and change mindset with a focus on quality and continuous improvement. Strong leadership, coaching, and team development skills. Excellent communication and interpersonal skills and ability to build strong relationships across cultures. Ability to deal with conflicting priorities and prioritise activities accordingly. Ability to adapt to and adopt advancements in market practices and technologies. Join us in this impactful role and help drive employee engagement through innovative HR solutions. #J-18808-Ljbffr

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