Business Analyst

It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. Business Analyst based in Taguig, Philippines – Hybrid – Mid shift Avid Technology is seeking for a Business Analyst with experience in Salesforce to join our team. KEY RESPONSIBILITIES Sales Lifecycle Exposure: Gain a deep understanding of Avid’s complex end-to-end sales lifecycle, from lead generation to sales closure and post-sale activities. Collaborate with cross-functional teams to identify process bottlenecks and provide actionable recommendations for streamlining and enhancing the sales process. Salesforce Management: Use your strong Salesforce experience to configure, customize, and optimize the platform to meet business needs and improve efficiency. Gather and analyze business requirements, translating them into actionable Salesforce solutions to enhance productivity and align with organizational goals. Provide ongoing support and training to business users to ensure Salesforce is being leveraged effectively. Salesforce Report Generation: Design and create Salesforce reports and dashboards that provide actionable insights into business performance. Ensure reports meet business needs, are accurate, and are delivered in a timely manner to enable informed decision-making. Process Improvement & Innovation: Analyze existing business processes, identify inefficiencies, and implement data-driven solutions to improve sales and operational performance across different business processes within Avid. Through actionable intel, work closely with stakeholders to propose innovative approaches for process improvement, leveraging automation and other technologies. Monitor the success of implemented improvements and adjust strategies as necessary to ensure optimal outcomes. Project Management: Lead and manage projects from initiation to completion, ensuring they are delivered on time, within scope, and with high quality. Collaborate with cross-functional teams to define project goals, timelines, and deliverables, while actively managing stakeholder expectations. Track progress, address risks, and ensure that projects stay on track to meet business objectives. EDUCATION & EXPERIENCE: Bachelor's degree in Economics, Business Administration, Information Technology, Data Analytics, or a related field. 5+ years of experience in business analysis, with expertise in Salesforce, data analysis, and project management. Experience with Salesforce report generation and process improvement initiatives. Familiarity with tools such as Domo, SQL, Snowflake, and Netsuite is a plus. QUALIFICATIONS Salesforce Experience & Business Acumen: Strong understanding of Salesforce CRM, including customizations, report generation, and data analysis. Ability to apply business insights to Salesforce configurations. Project Management Experience: Proven ability to manage complex projects from initiation to delivery, using methodologies such as Agile, Waterfall, or hybrid approaches. Data-Centric Process Improvement & Innovation: Experience in using data to drive process improvements and business innovation, especially in sales and operations. Sales Lifecycle Exposure: Understanding of the full sales lifecycle, with a focus on improving efficiency and optimizing sales processes from lead generation to post-sale. PREFERRED: AI Automation Tools: Familiarity with or experience implementing AI-driven tools to automate and optimize sales processes, such as RPA or AI-powered analytics tools. Domo Data Visualization: Experience using Domo to create compelling, insightful data visualizations that help business stakeholders quickly grasp key trends and performance indicators. SQL & Snowflake: Solid experience writing to extract, manipulate, and analyze large data sets preferably using Snowflake. Netsuite Planning & Budgeting: Familiarity with Netsuite Planning and Budgeting tools for financial planning, forecasting, and budgeting processes. What to look forward to? Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth. Hybrid work model offering flexibility to balance work and life. Access to development programs with strong support and mentoring to help you grow and advance within the company. Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees. Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance. Think this role is a good fit for you? Apply now ABOUT AVIDAvid Technology is a leading provider of software and hardware solutions for the media and entertainment industry. Our products are trusted by some of the world’s most iconic creators, studios, and broadcasters. We empower creative professionals with the tools they need to produce and distribute high-quality content. By driving the future of media production, Avid continues to shape the way stories are told and experienced globally. To learn how Avid powers greater creators or for more information, visit #J-18808-Ljbffr