Manager, Business Analyst

4 weeks ago

Manila, Philippines Conduent Full time

Conduent Manila, National Capital Region, Philippines

Overview

Join to apply for the Manager, Business Analyst role at Conduent .

Responsibilities
  • Oversees the utilization of the organization's Business Analyst team who serve as primary liaisons between internal and/or external customers and Information Technology Teams (IT) to define business requirements for systems fixes and enhancements to meet customer and organizational objectives and needs.
  • Builds a customer-focused relationship with internal and/or external customers management team to align project objectives, and to continuously promote the organization\'s ability for their domain expertise and problem solving abilities.
  • Approves and may present recommendations on high-impact proposal/requirements documents and solutions development which is Project specific.
  • Manages the development, growth and quality of Business Analyst staff and delivery services in order to build and improve well rounded teams.
  • Provides domain specific subject matter expertise (advisory) to customers and remains current on trends in the marketplace.
  • Facilitates and coordinates the approval of day-to-day recommendations of the business analyst team related to SLAs, operating procedures, governance structures and metrics for process improvement.
Qualifications and Requirements
  • Experience leading Business Analysis teams and delivering solutions in collaboration with IT and business stakeholders.
  • Strong advisory capabilities and current knowledge of trends in the marketplace.
  • Ability to manage day-to-day decisions related to SLAs, procedures, governance, and process improvement metrics.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
Industries
  • IT Services and IT Consulting
Equal Opportunity Employer

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent\'s ADAAA Accommodation Policy.

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