
Technical Support Specialist
1 week ago
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service requests, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
Qualifications- At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)
- Can work 5 days a week, 10.5 hour per day
- Willing to work even on weekends, holidays and at any time when needed
- Amenable to travel to different sites or locations
- Open to work on a Project Based Employment 1yr RENEWABLE CONTRACT
Job Type: Fixed term
Contract length: 12 months
Schedule:
- 10 hour shift
Education:
- Bachelor's (preferred)
Experience:
- IT Support: 1 year (preferred)
Note: Some postings indicate regional restrictions; this description retains the content of the role without external sitespecific notices.
IsExpired: true
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