Accounting Analyst

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job: Financial Accountant (UK & Ireland Finance)

The UK and Ireland Finance team is going through an exciting period of change and transformation. As a team we operate cross jurisdictionally looking after several different entities, across the fund services, corporate services and compliance services which we offer in the IQ-EQ Group. A number of these entities are regulated in their respective jurisdictions. This role will be part of our Manila Finance team, who support the UK&I Cluster, and others, in the global IQ-EQ Group.

We are looking for a new Financial Accountant to join our team. The role will be incredibly varied, from taking ownership of the month end close (and associated reporting) from start to finish, to assisting with several different projects and helping the team to become fit for the future. This individual will be expected to demonstrate strong technical knowledge and be adaptable and proactive in their work approach to assist with the wider projects and deliverables of the team.

Responsibilities

• As a financial accountant, you will play a key part in ensuring that our monthly and other reporting deadlines are met. This will involve completing the detailed month end postings, balance sheet reconciliations, bank reconciliations and so forth.
• This individual would be expected to be the main contact for the year end audit process, alongside assisting with the other reporting requirements which we have.

Key responsibilities

• Preparation and control of monthly management information;
• Preparation of annual financial statements and management of the year end audit process;
• Assisting with the preparation of regulatory returns;
• Preparation of VAT, Corporate Tax and any other relevant regulatory returns;
• Driving the integration of a newly acquired Group into the IQ-EQ Group;
• Assisting the Finance team with integrations of new acquisitions;
• Driving process improvement and efficiencies across all of the finance activities;
• Liaising with various stakeholders both internally and externally;
• Assisting and taking the lead of various projects work as and when required.

Qualifications

• Must Have
• Certified Public Accountant (CPA)
• A minimum of 2 years accounting experience in a similar role
• Strong grasp and understanding of financial controls and best practice;
• Experience in external audit, accounts payable, payment functions, month end closing, and monthly reporting
• Exposure in Global Finance Environment is an advantage
• Capable of working to meet tight deadline deliverables, and able to be flexible to prioritize multiple tasks and deliverables at one time;
• Strong Excel skills, with financial modelling experience
• Ability to summarize findings and conclusions in a succinct and professional manner, tailored to senior management and board level audience;
• Ability to work independently and as part of the wider team;
• Must be willing to attend onsite training and onboarding for the first three months of employment.
• This position is only open to Philippine citizens.

Nice to Have

• Experience of working in a global finance environment, with previous experience with UK Companies being highly advantageous;

Shift Schedule

• Morning or APAC

Our current work setup is Hybrid Work from Home wherein you need to be in the office at least 2 to 3 days a week and the rest is WFH. To qualify you must have a stable internet connection (DSL/Fiber with at least 25mbps).

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Quality Assurance Analyst Financial Technology

Location: Pasig, Palawan | Company: Full Potential Solutions

Job Description

Overview: Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.

Our Core Values :

• Integrity : Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence : Deliver exceptional client results, Reward and recognize performance, Relentless pursuit of improvement
• Accountability : Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace : Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission : To create conditions within which people can thrive

Responsibilities

• Analyze current customer service processes and identify gaps or defects to improve overall effectiveness.
• Define/recommend process improvements to meet current and future customer service needs/standards.
• Quality analyst will ensure that customer needs are being met by current processes (e.g., review recorded agent conversations, identify/communicate opportunities for improvement)
• Ensure appropriate usage of available resources by agents to respond to callers.
• Work directly with agents/staff to improve overall performance.
• Perform Quality audits and analyze results to determine process improvement opportunities.
• Review/monitor results of appeals work and escalate as necessary (e.g., rebuttals)
• Demonstrate understanding of applicable Customer Service Quality requirements/ guidelines (e.g., escalation procedures, use of SMEs)
• Adhere to established Quality processes, procedures, requirements and guidelines, and ensure adherence by all applicable stakeholders.
• Define/document Quality standards (e.g., caller interactions, use of applicable call tracking tools, caller verification/authentication)
• Support applicable customer service processes and groups (e.g., CSA populations, lead teams, client teams)

Qualifications

• With at least 1-4 years’ experience as a Quality Analyst in a BPO setup
• Strong verbal and written communication skills
• Background in FinTech or any Financial program
• Strong attention to detail and desire to follow procedure
• Willing to work on a night shift schedule.

Be The First To Know

About the latest Accounting analyst Jobs in Pasig

Set Email Alert:

Job title

Location

What other jobs are popular in this category?

Explore these high-demand roles to expand your search:

Didn’t find the right job? Get Career Advice to find your ideal role.

#J-18808-Ljbffr

---