Operations Supervisor

5 days ago

Taguig, Philippines R1 RCM Full time

R1 RCM is seeking a skilled Operations Supervisor to manage the day-to-day activities of the team in Taguig, National Capital Region, Philippines. The successful candidate will be responsible for motivating the team to achieve organizational goals, developing and implementing a timeline to achieve targets, and delegating tasks to team members. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members Conducting training of team members to maximize their potential Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team. QUALIFICATIONS Proven experience in BPO Healthcare for 3 to 5 years Proven knowledge in ASA, CSAT, AHT Can start ASAP People Management Demonstrable analytical skillset Organized & Self-Motivated Results-Oriented Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Setting goals for the team to achieve. Understanding and communicating all of the organization's items, activities, processes, and standards to the team. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Customer Service, Strategy/Planning, and Management Industries: Hospitals and Health Care #J-18808-Ljbffr

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