Client Care Representative
3 weeks ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: As a Client Care Representative you will: Receive telephone calls regarding inquiries from our customers Get on 3 concurrent chat sessions with customers Assess customer needs and address issues in a timely manner, meeting monitored productivity and quality objectives Use on-line systems to gather information required and resolve issues Track, monitor and resolve customer requests Provide superior customer service by being proactive in meeting customer needs Commitment to a scheduled environment Available to work overtime during the peak periods Flexibility to work during standard hours of operation, including night shifts Contribute to maintain a positive, friendly and motivated environment within the team while adapting to our changing business needs Minimum Requirements: Minimum call center experience of 1 year (inbound) Previous related BPO work experience in Healthcare/Insurance (Preferred) Fluency in English speaking and writing Ability to handle 3 concurrent chats with customers Very good written communication skills Ability to effectively promote Sun Life products and services Customer Centric approach Ability to discover, analyze and solve problems Demonstrate empathy, self-awareness and emotional control Good listening skills Approach situations with a positive attitude Value open and honest feedback Be a strong team player Translate frequent results coaching into continuous improvement Multitask proficiently in a fast-paced, performance-driven environment Deliver superior customer service skills that consistently demonstrate professionalism Adapt quickly and comfortably to change Handle stress in a high-pressure environment Attention to detail with strong documentation and follow-up skills Strong and effective verbal and written communication skills Proficient Windows knowledge Proficient keyboarding skills Job Category: Call Centre Posting End Date: #J-18808-Ljbffr
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Client Care Representative II
2 weeks ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱250,000 - ₱500,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Care Representative I
17 hours ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱250,000 - ₱500,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Customer Care Representative
3 weeks ago
Taguig, Philippines TORCH Solutions Full timeJoin the dynamic team as a Customer Care Representative on the dayshift. In this vital customer-facing role, you will be responsible for delivering exceptional service to our wide-ranging client base. Working in our state-of-the-art contact centre located in Taguig City, Metro Manila, you will be the first point of contact for customers, responding to...
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Customer Care Representative
2 weeks ago
Taguig, Philippines TORCH Solutions Full timeJoin the dynamic team as a Customer Care Representative on the dayshift. In this vital customer-facing role, you will be responsible for delivering exceptional service to our wide-ranging client base. Working in our state-of-the-art contact centre located in Taguig City, Metro Manila, you will be the first point of contact for customers, responding to...
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Sr. Client Care Representative
3 weeks ago
Taguig, Philippines Sun Life Financial Full timeSr. Client Care Representative - French Bilingual Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Yesterday job requisition id JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic...
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Client Care Representative
3 weeks ago
Taguig, Philippines Sun Life Financial Full timeOverview You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every...
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Sr Client Representative II
7 days ago
Taguig, Philippines Sun Life Financial Full timeSr Client Representative II page is loaded## Sr Client Representative IIlocations: Taguig City, National Capital Region (Manila)time type: Full timeposted on: Posted Todayjob requisition id: JR You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with...
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Client Care Associate
1 week ago
Taguig, National Capital Region, Philippines Sun Life Financial, Inc. Full time ₱250,000 - ₱500,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Care Associate
3 days ago
Taguig, National Capital Region, Philippines Sun Life Full time ₱80,000 - ₱120,000 per yearYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Care Associate
1 week ago
Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱900,000 - ₱1,200,000 per yearAbout the role Megaworld Corporation is seeking a highly motivated and customer-centric Client Care Associate to join our dynamic Shared Services team. As a Client Care Associate, you will be responsible for providing exceptional customer service and support to our clients through various communication channels. This full-time role is based in our Taguig...
