Solution Design Manager

Join to apply for the Solution Design Manager role at MicroSourcing . Location: Picadilly Site, BGC Work Setup & Shift: Onsite | Day Shift Job Summary The Pre‑Sales Solution Architect, Mid‑Market is a customer‑facing role responsible for designing, pricing, and delivering innovative ICT solutions across one or more technology towers. This role bridges technical expertise and business acumen to support B2B customers in the mid‑market segment, ensuring solutions are aligned with customer needs, approved architectures, and commercial models. Working closely with Account Teams, Consulting Architects, and internal stakeholders, the Solution Architect plays a critical role in the sales engagement process—enhancing customer experience and driving financial outcomes. The role requires deep knowledge of network, carriage and security products, services, and toolsets, and the ability to deliver standardized, scalable solutions. Key Responsibilities Engage directly with mid‑market customers to understand their business drivers, technical environments, and strategic goals. Translate customer requirements into scalable, standardized solutions across one or more technology towers. Lead technical discovery sessions, workshops, and presentations to articulate solution value and alignment with customer needs. Collaborate with internal stakeholders (e.g., Consulting Architects, Account Teams) to co‑develop solution overviews and business cases. Apply sales methodology to shape compelling customer value propositions (CVPs) and return on investment (ROI) narratives. Design and price solutions using approved architectures and pricing models, ensuring alignment with company standards and governance. Develop detailed solution documentation including technical workbooks, solution overviews, and quotes for assigned sales channels. Provide technical leadership throughout the pre‑sales lifecycle, including support during delivery handover and implementation planning. Maintain deep domain expertise in relevant ICT technologies and continuously update knowledge of emerging trends and competitor offerings. Become a subject matter expert and “super user” of internal quoting and design tools. Ensure accurate and complete use of CRM and SNOW systems for opportunity tracking, documentation, and governance compliance. Build and maintain strong working relationships with Sales, Product, Delivery, Commercial, and Vendor teams; act as a trusted advisor influencing solution strategy and customer engagement. Support the achievement of sales targets and KPIs including revenue, TCV, and opportunity win rates. Support the technical enablement of the Manila‑based startup team by sharing best practices, solution design methodologies, and tool usage. Essential Skills and Qualifications 3‑5 years of experience in ICT solution design or architecture roles. Tertiary qualification in IT, Engineering, ECE, or equivalent industry certifications. Knowledge of network, carriage, and security technology. Proven experience in pre‑sales or customer‑facing technical roles. Strong consulting, communication, and presentation skills. Strong interpersonal and relationship‑building skills. Ability to operate in a matrixed environment and manage competing priorities. Analytical and problem‑solving mindset. Adaptability and continuous learning orientation. Demonstrated ability to lead by influence and collaborate across diverse teams. Experience mentoring or coaching peers or junior team members/new hires. Proven ability to take initiative and drive strategic improvements. Interest in developing leadership capabilities and contributing to team culture and direction. Desirable Certifications in relevant technology domains (e.g., Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP)). Experience with change management and service management frameworks. Familiarity with sales methodologies. Exposure to contract, risk, and commercial management. #J-18808-Ljbffr