BPO QA Analyst

Key SkillsQuality AnalystBPO HealthcarePIONEERING ACCOUNTPosition: QA Analyst (Healthcare)Nature of the Account: Revenue Cycle Management - dealing with patients' inquiries of their hospital bills/benefits from insuranceType of Support: QA monitoring - Support functionsWork Arrangement: Work onsite dailySite Assignment: Tech Tower - Cebu CitySalary: up to...

Work Setup: 100% onsite work setup in Cebu Business Park, Cebu CityShift Sched: Shifting work scheduleRequirement:Education: Open to high school graduates and college undergraduatesAt least 2 years of Ops QA work experience in BPO preferably in crypto/international banking or financial accountsAt least 2 years of customer service experienceCan start...

Key skillsQA ManagerClient ManagementStakeholder ManagementPosition: QA ManagerAccounts: Airlines, TravelType of Support: QA Management - Support FunctionsWork arrangement: Work onsite daily in Cebu City, Central BlocSalary: up to 68KShifts: Shifting ScheduleStart date: ASAPOffers relocation assistance for the qualified applicant living outside...

Job DescriptionWe are seeking a highly skilled BPO QA Analyst to join our team at Manpower Core Group Inc.In this role, you will be responsible for leading quality assurance efforts in revenue cycle management, ensuring seamless interaction with patients and clients.Key ResponsibilitiesMonitor and analyze account performance to identify areas for...

QA ANALYSTJob DescriptionRole PurposeThe purpose of this role is to conduct audits to ensure quality compliance within the account. ͏Responsibilities:Audit the number of cases / calls as mandated by the client and track performance.Review calls/completed cases for adherence to internal/regulatory guidelines.Record feedback on Agents & his/her areas of...

Key Responsibilities:Perform day-to-day QA evaluations and all related processes, ensuring alignment with quality standards and business goals.Act as backup for the QA Manager for Business Continuity purposes.Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions.Support...

Job Description:We are seeking a highly skilled and experienced Senior QA Manager to lead our Quality Assurance team. As the successful candidate, you will be responsible for developing and implementing quality assurance strategies aligned with contact center goals.Key Responsibilities:Develop and implement quality assurance strategies aligned with contact...

We are seeking a detail-oriented and highly motivated QA Analyst to join our team. The QA Analyst will be responsible for evaluating software applications, identifying defects, and ensuring the delivery of high-quality products. The ideal candidate should have strong analytical skills, attention to detail, and experience in software testing methodologies.Key...

We are seeking a detail-oriented and highly motivated QA Analyst to join our team. The QA Analyst will be responsible for evaluating software applications, identifying defects, and ensuring the delivery of high-quality products. The ideal candidate should have strong analytical skills, attention to detail, and experience in software testing methodologies.Key...

Work Arrangement: OnsiteShift Schedule | Restdays: ShiftingResponsibilities:Audit the number of cases / calls as mandated by the client and track performance.Review calls/completed cases for adherence to internal/regulatory guidelines.Record feedback on Agents & his/her areas of improvements.Bring in necessary changes to the process and constant updating of...

Job Overview:Tasq Staffing Solutions is a leading staffing solutions provider that specializes in delivering high-quality talent to clients across various industries. Our company is committed to excellence and innovation in everything we do.Job Summary:We are seeking a highly skilled QA Analyst to join our team. As a QA Analyst, you will be responsible for...

About Us:Datamatics CMS PH is seeking a talented QA Team Director to lead our Quality Assurance team. As the successful candidate, you will be responsible for developing and implementing quality assurance strategies aligned with contact center goals.Responsibilities:Develop and implement quality assurance strategies aligned with contact center goals.Deliver...

Work setup: On-site in Cebu Business Park, Cebu CityShift Schedule: Shifting ScheduleRequirements & Skills:At least 2-years completed in College/Graduate/PostgraduateHas managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO with solid exp handling Travel or Telco accountWith strong exposure to clients/stakeholdersAbility to conduct error...

Shift Schedule: 24X7 ShiftEducational Requirement: HS graduate - may be considered, Under Grad / Bachelor's DegreeQualifications:2 to 4 Years of customer Service experiencePreferred Banking operations expMin 2-3 years of experience as QA in Contact center

Shift Schedule: 24X7 ShiftEducational Requirement: HS graduate - may be considered, Under Grad / Bachelor's DegreeQualifications:2 to 4 Years of customer Service experiencePreferred Banking operations expMin 2-3 years of experience as QA in Contact center

At TASQ Staffing Solutions, we are seeking a skilled QA Analyst to join our team. As a QA Analyst, you will play a crucial role in ensuring the quality of our services.Job DescriptionThe QA Analyst will be responsible for auditing the number of cases/calls as mandated by our clients and tracking performance. You will review calls/completed cases for...

Title: QA AnalystRequisition ID: 44630City: CebuCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design,...

About the JobWe are seeking a highly motivated BPO QA Analyst to join our team at Manpower Core Group Inc.In this role, you will be responsible for leading quality assurance efforts in revenue cycle management, ensuring seamless interaction with patients and clients.ResponsibilitiesMonitor and analyze account performance to identify areas for...

Job Overview:We are seeking a highly experienced Test Lead - Contact Center to join our Quality Assurance team. The successful candidate will be responsible for leading and managing a team of QA Analysts, ensuring the delivery of high-quality services to our customers.Key Responsibilities:Lead, coach, and develop a team of QA Analysts, fostering a culture of...

Work Arrangement: Work OnsiteShift Schedule | Restdays: US Business hours (8pm is the earliest shift while 10pm is the latest shift) | Fixed working hoursEducational Requirement:Atleast 2nd year College undergraduateVocational Diploma (2yrs.)Associate's Degree (2yrs.)College GraduateWork Experience:1. Must have 2-4 years of handling healthcare account.2....