QA Team Lead

Key Responsibilities:Perform day-to-day QA evaluations and all related processes, ensuring alignment with quality standards and business goals.Act as backup for the QA Manager for Business Continuity purposes.Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions.Support...

About the PositionWe are seeking a senior quality assurance lead with deep expertise in QA methodologies, tools, and processes.The ideal candidate will be responsible for establishing and maintaining a first-rate QA experience across the engineering organization.ResponsibilitiesLead a team of QA engineers and testers, providing guidance and support as...

Coaching and Development: Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions.Team Management: Organize and lead internal and external calibrations, ensuring all QA parameters are clearly defined and consistently applied.

We are looking for an experienced Quality Assurance Manager to join our team. As a key member of our team, you will be responsible for developing and implementing quality assurance strategies to improve customer satisfaction.Key Skills and Qualifications:College level education (at least 2nd year completed)Strong background in QA methodologies & performance...

Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while...

Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while...

Salary Range: Php25,500 – Php35,000Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and...

Salary Range: Php25,500 – Php35,000Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and...

As a Quality Manager, you will be responsible for leading and managing a QA team to meet performance and quality standards. You will develop and implement quality assurance strategies and initiatives, monitor and analyze quality performance metrics, and provide coaching and development to QA staff and team leads.RequirementsBachelor's degree (any field)At...

Job DescriptionWe are seeking a skilled Quality Assurance (QA) professional to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.About the Role:Oversight of the QA team in assessing inbound and outbound...