BPO QA Manager

Key skillsQuality AnalystBPO HealthcarePIONEERING ACCOUNTPosition: QA Analyst (Healthcare)Nature of the Account: Revenue Cycle Management -dealing with patients' inquiries of their hospital bills/benefits from insuranceType of Support: QA monitoring - Support functionsWork arrangement: Work onsite dailySite Assignment: Tech Tower - Cebu CitySalary: up to...

Work Arrangement: Onsite (Cebu City)Shift Schedule: US Business hoursEducational Requirement:College GraduateUndergraduate 2nd year completedWork Experience:2+ years QA in BPOQA experience must be within Sales*Quota metric

As a Quality Manager, you will be responsible for leading and managing a QA team to meet performance and quality standards. You will develop and implement quality assurance strategies and initiatives, monitor and analyze quality performance metrics, and provide coaching and development to QA staff and team leads.RequirementsBachelor's degree (any field)At...

Key Responsibilities:Perform day-to-day QA evaluations and all related processes, ensuring alignment with quality standards and business goals.Act as backup for the QA Manager for Business Continuity purposes.Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions.Support...

Key Responsibilities:Perform day-to-day QA evaluations and all related processes, ensuring alignment with quality standards and business goals.Act as backup for the QA Manager for Business Continuity purposes.Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions.Support...

Work setup: On-site in Cebu Business Park, Cebu CityShift Schedule: Shifting ScheduleRequirements & Skills:At least 2-years completed in College/Graduate/PostgraduateHas managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO with solid exp handling Travel or Telco accountWith strong exposure to clients/stakeholdersAbility to conduct error...

Apply NowQA Specialist - Philippines (Cebu & Davao On-Site)Job SummaryThe QA Specialist will be responsible for conducting quality assurance for all client accounts across various industries and communication channels. The role will also involve running calibration sessions with both clients and internal teams, providing timely and accurate reports on issue...

1 week ago Be among the first 25 applicantsDirect message the job poster from Boundless ImmigrationRecruiting with Purpose | Connecting Talent to OpportunityQA Manager (Engineering)At Boundless | RapidVisa Phils. Inc.Who Boundless IsAt Boundless | RapidVisa Phils. Inc., we are a team of immigrants and experts who have navigated the complexities of the U.S....

Work setup: On-site in Cebu Business Park, Cebu CityShift Schedule: Shifting ScheduleRequirements & Skills:At least 2-years completed in College/Graduate/PostgraduateHas managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO with solid exp handling Travel or Telco accountWith strong exposure to clients/stakeholdersAbility to conduct error...

Job Title: Quality Assurance Professional - BPO Industry">About the Role:We are seeking a detail-oriented and organized Quality Assurance professional to join our team. As a Quality Assurance professional, you will be responsible for ensuring the quality of our sales processes.Responsibilities:Conduct regular quality audits to ensure adherence to quality...