BRP Service Advisor

2 weeks ago


Iloilo City, Philippines Grand Canyon Multi-Holdings, Inc. Full time

Qualifications

  • Graduate ofAutomotive course/Mechanical Engineering
  • Knows how to process insurance claims
  • Knowledge in automotive and car
  • Customer service oriented
  • Analytical, Excellentcommunication skills
  • Computer Literate
  • Can drive any vehicle
Job Description
  • Provide repair estimates and forward all required documents to insurance for LOA processing.
  • Receive and log in BRP units for service repair.
  • Prepare and process accurate Repair Orders (RO).
  • Communicate with clients regarding job details, costs, and updates.
  • Coordinate with contractors/technicians on repair jobs.
  • Monitor repair progress and ensure quality before release.
  • Maintain proper documentation and service records.
  • Ensure compliance with company policies and SOP.
  • Provide aftersales support and secure customer satisfaction.
  • Follow dealership policies and safety protocols.
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