Executive Assistant | Permanent WFH | Day Shift | PHP45K

Overview

Powering Human Connections with AI Precision Our client is a trailblazing customer experience management platform reshaping how businesses connect with people . With over 50 million transformed experiences and a 4.7/5 global SaaS rating, they combine AI-powered insights, facial emotion analytics, and real-time data to elevate CX across industries. From customer to employee experience, they help brands worldwide listen better, act faster, and grow stronger. Join a team that leads innovation, simplifies complexity, and sets new standards in global experience management.

As an Executive Assistant , you\'ll help ensure seamless tech execution by coordinating across global teams, maintaining compliance, supporting executive needs, and optimizing operations within a pioneering CX platform.

Employment type: Full-Time

Shift: Day Shift

Salary: PHP 45,000

Work setup: Permanent Work-from-Home

• Potential visit to Australia
• Upskilling or training if needed to be provided by the client
• Digital vouchers
• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Must Have:

• 5+ years of proven experience supporting C-suite executives, senior leadership, or technical executives (CTO, COO, Head of Product/Engineering)
• Excellent organizational and time-management skills with the ability to handle competing priorities
• Exceptional communication and interpersonal abilities for stakeholder engagement at all levels
• Advanced proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Strong stakeholder management and coordination skills
• Comfortable participating in technical and product-focused discussions
• High level of discretion, integrity, and professionalism when handling sensitive information
• Proactive, detail-oriented, and continuous improvement mindset

Nice to Have:

• Experience in technology or SaaS company
• Ability to produce high-quality documents and presentations
• Familiarity with Slack, Jira, Confluence, Notion , or other project management tools
• Exposure to ISO27001, GDPR, or compliance processes
• Interest in the tech sector with eagerness to learn new concepts

• Provide high-level executive support to the CTO and executive team, including proactive calendar, inbox, and travel management
• Coordinate and prioritize complex meeting schedules across multiple time zones and stakeholders
• Track and follow up on key projects, action items, and deliverables across technical departments
• Prepare agendas, take accurate minutes, and coordinate follow-ups for leadership, project, and board meetings
• Draft and proofread internal and external communications, reports, presentations, and technical documents
• Liaise with Software Development, DevOps, Operations, Support, Data, and QA teams to ensure smooth operational execution
• Support onboarding and offboarding processes for technology and operations staff in coordination with People & Culture and IT
• Maintain compliance documentation such as ISO27001 and GDPR, and manage vendor contracts and renewals
• Conduct research, prepare briefs on industry trends, and compile data for executive decision-making
• Identify opportunities to streamline processes, solve problems, and improve team productivity
• Coordinate company events, offsites, and special projects as needed

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 , Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Be part of the #EmaptaEra and shape your global career without leaving home.