Field Engineer

2 weeks ago

Pasig, Philippines One Point Contact Inc. Full time

Install, configure, and test new ATM machines at client sites Perform regular preventive maintenance to ensure ATM uptime and performance Diagnose and repair mechanical, hardware, software, and network-related issues Respond to service calls promptly and efficiently Replace faulty components, such as card readers, dispensers, and printers Maintain accurate service records and documentation for all maintenance work performed Coordinate with banks, vendors, and internal teams for service updates and support Monitor ATM networks and escalate issues as needed Provide customer support and resolve complaints related to ATM services Ensure compliance with safety, security, and operational procedures Vocational or associate degree in electronics, information technology, or related field Previous experience as an ATM technician or in a field service engineer role is a plus Strong technical and mechanical skills Familiarity with ATM models (e.g., NCR, Diebold, Wincor) is an advantage Ability to read schematics, wiring diagrams, and technical manuals Good communication and interpersonal skills Willingness to travel and work flexible hours or on-call shifts #J-18808-Ljbffr

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