Healthcare Team Manager
2 weeks ago
Overview Sutherland is seeking an experienced and people-focused Team Manager to lead our growing Healthcare - Ortho program. As a Team Manager, you will drive performance, coach and mentor teams, and ensure service excellence that meets the expectations of our clients in the healthcare and orthopedic sector. Key Responsibilities Lead, manage, and inspire a team of customer service representatives supporting a US-based healthcare account. Monitor daily operations, ensuring adherence to quality standards, productivity, and service level agreements (SLAs). Conduct regular coaching, feedback sessions, and performance evaluations to help team members meet and exceed goals. Analyze team performance metrics and identify trends, root causes, and actionable insights for improvement. Implement and sustain performance improvement strategies to enhance the customer experience. Serve as a key point of contact between the client and internal teams, ensuring alignment on business goals and priorities. Foster a culture of accountability, continuous learning, and employee engagement. Qualifications Minimum of 1-2 years of experience as a Team Manager/Team Leader in a BPO/Call Center environment, preferably supporting a Healthcare or Insurance account . Experience in eligibility and benefits , claims , or Revenue Cycle Management . Strong leadership, coaching, and people management skills. Demonstrated ability to drive team performance and achieve operational goals. Excellent communication, interpersonal, and problem-solving skills. Amenable to work on a night shift and in an office/onsite setup in Clark . Additional Information Internal Qualifications: Must have FY24PDP score of Exceeds Expectations (4) or Outstanding (5) Tenure of at least 18 months No Active DA Leadership experience in a Healthcare is an advantage Willing to work onsite in Clark #J-18808-Ljbffr
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Team Manager
2 weeks ago
Angeles, Philippines Sutherland Full timeOverview Sutherland is seeking an experienced and people-focused Team Manager to lead our growing Healthcare - Ortho program. As a Team Manager, you will drive performance, coach and mentor teams, and ensure service excellence that meets the expectations of our clients in the healthcare and orthopedic sector. Key Responsibilities Lead, manage, and inspire a...
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Healthcare Recruiter
2 weeks ago
Angeles, Philippines Pointwest Technologies Corporation Full timeWe are looking for a US Healthcare Recruiter to join Pointwest Innovations Corporation. In this role, you will source, screen, and onboard healthcare professionals—including nurses, coders, and billers—for US-based healthcare facilities. You will collaborate closely with candidates, clients, and internal teams to ensure successful placements while...
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CSR Healthcare Account
4 days ago
Angeles, Philippines Stackjobsph Full timeWe're hiring Customer Service Representatives for our Healthcare BPO Account! If you have at least 6 months of BPO experience, excellent communication skills, and are looking to be part of a non-toxic work environment, we want to hear from you. Enjoy a competitive salary, a supportive team, and a smooth virtual hiring process. Step into a stable and...
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Real Estate Transaction Coordinator
5 days ago
Angeles, Philippines Houston Properties Team Full timeOverview Transaction Coordinator — The Heart of the Deal You know that contracts aren't just paperwork — they're people. Behind every signature is a client starting a new chapter and an agent trusting you to help them deliver. You're the person who catches what others miss, solves problems before they surface, and shows up with calm, steady judgment when...
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Medical billing Team Lead
4 days ago
Angeles, Philippines Neolytix Full timeMedical billing Team Lead Neolytix is a multi-line Management Service Organization (MSO) that supports smaller healthcare providers and practices so they remain competitive. Together with Practice Tech Solutions we provide end-to-end nonclinical services to healthcare providers. Our organization is building a truly global, modern workplace committed to a...
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Angeles, Philippines STACKPH Full timeWe Are Hiring – Healthcare Account Voice Role Position: Customer Service Representative – Healthcare Account Start Date: August 19, 2025 Work Location: Virtual Hiring Process Final Job Site: SM Clark, Angeles City, Pampanga About the Role Start a meaningful career in healthcare support. As a Customer Service Representative for a Healthcare Account,...
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Healthcare Account
2 weeks ago
Angeles, Philippines STACKPH Full timeWork Location: SM Clark Pampanga Application Process: Virtual Start Date: September 11, 2025 Qualifications: -High School Graduate (Old Curriculum) or higher -At least 6 months of BPO experience -Strong English communication skills -Amenable to shifting schedules -Willing to report onsite in SM Clark Pampanga What We Offer: -Competitive salary package:...
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Team Leader
2 weeks ago
Angeles P, Philippines The BOSS System Full time ₱240,000 - ₱360,000 per yearKey Responsibilities:Supervise and support a team of agents handling the home care account.Monitor daily agent activities to ensure adherence to schedules, quality standards, and productivity targets.Provide guidance, coaching, and real-time feedback to agents to improve performance.Handle escalations and assist agents with complex issues or concerns.Conduct...
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Healthcare Account
4 days ago
Angeles, Philippines STACKPH Full timeNow Hiring: Seasonal Healthcare Account SM Clark Pampanga | Virtual Hiring October Intake Step into a role that blends purpose and career growth! We’re looking for passionate individuals to join our healthcare support team this seasonal cycle. Qualifications -HS Grad (Old Curriculum) or Higher -w/ or w/o BPO experience -Good English communication -Open...
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Talent Sourcing Specialist
3 weeks ago
Angeles, Philippines Connext Full timeTalent Sourcing Specialist (Healthcare) | Onsite - Angeles City | Nightshift The Talent Sourcing Specialist is responsible for building and maintaining high-quality pipelines of healthcare professionals, including physicians (MD/DO) and advanced practice providers (NP, PA, CRNA, CNM, etc.) for both locum tenens and permanent placements. The role partners...