Healthcare- Customer Service Representative

3 weeks ago


Bacoor, Philippines Buscojobs Full time

Overview

Nezda Technologies, Inc. is seeking a talented Healthcare Customer Service Representative to join our growing team. In this full-time role, you will be responsible for providing exceptional customer service to our valued clients in the healthcare industry. You will have the opportunity to work remotely, offering flexibility and work-life balance. Virtual Recruitment Process.

Responsibilities
  • Respond to inbound customer inquiries and requests
  • Troubleshoot and resolve customer issues in a timely and efficient manner
  • Provide accurate information and guidance to customers on various healthcare-related topics
  • Maintain detailed records and documentation of customer interactions
  • Escalate complex issues to the appropriate team or department for further assistance
  • Contribute to the continuous improvement of customer service processes and procedures
Qualifications
  • 1+ year of experience in a customer service or call centre role (Healthcare Account)
  • Completed at least 2 years in college plus 1 year Healthcare International BPO Experience
What we offer
  • 30,000 Signing Bonus
  • Get as much as 28,000 php Salary Package
  • HMO
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