End-to-End Loans Processor

End‑to‑End Loans Processor (AU Home Loans) Be the driving force in property finance Take your mortgage processing career to the next level with a role that combines global exposure and professional stability. This is your chance to make an international impact while staying in the Philippines, mastering the Australian mortgage industry, and leaving a mark in the world of property and finance. Job Description As an End‑to‑End Loans Processor, you’ll handle the complete pre‑credit loan processing cycle, from valuations to compliance documentation. You’ll also manage client retention workflows, ensuring every customer continues their property journey with seamless service and trusted financial guidance. Job Overview Employment type: Full‑timeShift: Day ShiftSalary: Up to PHP 80,000 + Sign‑on bonusWork setup: Permanent WFH Competitive Salary Package with Signing bonus Permanent WFH arrangement HMO coverage upon regularization Emapta laptop with extra monitor and peripherals Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Mentorship and exposure to global leaders and teams Diverse and supportive work environment Qualifications We Seek Minimum 2 years' experience in end‑to‑end Australian mortgage loan processing Strong grasp of pricing policy, valuation ordering, retention workflows, and compliance packaging Excellent working knowledge of common CRMs (e.g., Mercury, Flex, SalesTrekker, Symmetry) Strong attention to detail and organizational skills—you catch errors others miss Clear and confident written English, capable of liaising with lenders and brokers professionally Demonstrated ability to take ownership of tasks and work independently Bachelor's degree required Experience in managing trackers and working with multiple systems at once Your Daily Tasks Send welcome emails and initial data requests to new clients Enter new client data and update existing client records Index and organize supporting documents; identify and follow up on missing items Request pricing discounts from lenders, order valuations, and organize property reports Draft lender application notes and support brokers with lender option preparation based on templates Prepare initial broker tools (e.g., Quickli, strategy sheets, and loan options mud maps) Assist in preparing, assessing, and submitting home loan applications via Broker CRM and ApplyOnline Prepare complete loan packages, including the Statement of Advice, NCCP documents (Preliminary Assessment, Credit Proposal Disclosure), and application forms Liaise with clients, brokers, and lenders to finalize loan applications Coordinate with assessors to manage and resolve exceptions when required Call lenders to follow up on application progress and provide status updates Contact lenders prior to settlement to confirm authorities and readiness Prepare post‑settlement summaries for clients, outlining loan structures Manage and prepare discharge requests for settlements Monitor all active applications daily and provide progress reports Handle loan maintenance tasks for existing settled clients, including retention pricing About the Client Our client is a highly respected Australian‑based mortgage broking and buyers' agency firm supporting professionals, home buyers, and investors in reaching their property and financial goals. Built by industry leaders who turned personal success into a business model, they offer strategic property finance expertise, high‑growth investment support, and an empowering environment for global professionals looking to thrive in real estate and finance‑without leaving home. Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra Seniority level Mid‑Senior level Employment type Full‑time Job function Finance Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr