Tier 1 Technical Support Specialist

Position Summary:As a Tier 1 Technical Support Specialist, you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication channels. This position requires a blend of technical acumen, excellent communication...

Position Summary: As a Tier 1 Technical Support Specialist, you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication channels. This position requires a blend of technical acumen, excellent...

Position Summary: We are hiring a Tier 1 Technical Support Specialist to be the first line of defense for customers experiencing technical issues. This role focuses on rapid issue resolution, quality customer interactions, and escalating complex problems appropriately. Job Details: Work from home Monday to Friday | 8 AM to 5 PM EST (9 PM to 6 AM PHT) ...

Overview As a Tier 1 Technical Support Specialist , you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication channels. This position requires a blend of technical acumen, excellent communication skills,...

The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support to meet service level agreements. Responsibilities include troubleshooting and resolving hardware, software, application, network, user access, and related issues. The specialist interacts with network services, software systems engineering,...

The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with...

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. Overview As a Technical Support Specialist (Tier 2), you'll be instrumental in ensuring that customers...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

ITSD Tier 2 Technical Support Specialist About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing...

Itsd Tier 2 Technical Support Specialist Location: Cavite (various postings). Posted today. Job Description Key Responsibilities: Provide level 1 and 2 IT support to end-users across departments (office and production). Diagnose and resolve hardware, software, printer, scanner, and network issues. Respond promptly to helpdesk tickets, system alerts, and...